Ph3Overview /h3pWe are looking for ba motivated and skilled Sales Support Engineer /b to join our team in Muggiò (MB). In this temporary position (1yr contract), you will support the sales department throughout the bidding process, ensure high-quality post-sales support, and help deliver outstanding customer service. /ph3Key Responsibilities /h3ulliCollaborate closely with the sales team to prepare technical and commercial proposals tailored to customer requirements /liliRespond to customer enquiries in a timely and professional manner, providing clear and accurate information about our products and services /liliMaintain and update customer records in the CRM system, ensuring data accuracy and completeness /liliProvide technical support after sales, ensuring effective solution implementation and customer satisfaction /liliAnalyse customer needs and recommend suitable products or customized solutions /li /ulh3Qualifications /h3ulliBachelor's degree in Engineering or a related technical discipline /liliPrevious experience in a technical sales support role is preferred /liliSolid understanding of engineering principles; knowledge of rotating equipment is a strong plus /liliExcellent communication skills in English, both written and verbal — able to convey complex technical concepts to non-technical stakeholders /liliStrong problem-solving mindset and analytical thinking /liliConfident presentation skills and a proactive attitude /liliCustomer-oriented approach with a commitment to delivering high-quality service /liliAbility to work both independently and as part of a team /liliWillingness to travel occasionally to customer sites or industry events /li /ulh3Additional information /h3pbDiversity Inclusion /b /ppWe believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. /ppAt no time during the hiring process will John Crane, Smiths Group nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers – John Crane) /ph3Seniority level /h3ulliEntry level /li /ulh3Employment type /h3ulliTemporary /li /ulh3Job function /h3ulliEngineering and Sales /li /ulh3Industries /h3ulliIndustrial Machinery Manufacturing /li /ul /p #J-18808-Ljbffr