Overview Company Description Aviomar Flight Academy is an established leader in the aviation training industry in Italy and Europe. We provide professional pilot training, maintenance, aerial work and sales services, with a focus on strict compliance with European and ENAC regulations. Our ATO is certified as EASA IT.ATO.0003 and we take pride in our staff, professional trainers and large training fleet of aircraft and simulators. Role This is a full-time on-site role as a Training Support Staff based in Monterotondo (RM), Italy. The person in charge will support training administrators in managing day-to-day operations that include coordinating resources / schedule, responding to queries, tracking inventory, monitoring training schedules, supervising examinations and processing training documentation. The role requires a strong ability to manage multiple tasks, communicate effectively and deliver exceptional customer service. This position may require work during weekend days. Responsibilities Coordinate resources and schedules, respond to queries, track inventory, monitor training schedules, supervise examinations and process training documentation. Support training administrators in day-to-day operations; manage multiple tasks; communicate effectively; deliver exceptional customer service. Qualifications Degree-level education Operations and Operations Management skills Analytical skills with a focus on attention to detail and data management Strong communication and interpersonal skills Customer service experience with a passionate and friendly approach Ability to work independently and manage multiple tasks simultaneously Proficiency in Microsoft Office suite, especially Word and Excel Experience in or knowledge of the aviation industry is a plus Excellent written / spoken knowledge of English and Italian; other languages a plus J-18808-Ljbffr