Grand Hotel Timeo & Villa Sant'Andrea are a collection of Belmond's luxury hotels renowned for providing exceptional guest experiences and unparalleled service. We are committed to maintaining the highest standards of safety, security, and well-being for our guests and employees.
We are seeking a highly motivated and experienced Safety and Security Manager to oversee all aspects of safety, security, and risk management for a portfolio of our prestigious luxury hotels. The ideal candidate will possess a strong strategic mindset and will be responsible for fostering a strong safety culture across all properties, working with the divisional safety and security lead and general manager to create a secure and welcoming environment for our guests and staff.
Key Responsibilities
Your day-to-day activities will encompass:
Strategic Planning & Governance
* Develop and implement comprehensive safety, security, and risk management strategies aligned with hotel objectives.
* Conduct with HOD's annual and regular risk assessments to identify key vulnerabilities and protect critical assets.
* Serve as the hotel's primary liaison with local authorities, community stakeholders, and regulatory bodies.
Team Leadership & Operations
* Manage the Risk & Safety department; conduct performance evaluations, hiring, disciplinary actions, and career development.
* Oversee safety, security, and risk mitigation projects, including vendor contracts and external service providers.
* Working with HOD's Identify, assess, and prioritize potential risks to staff and guests, then design and deploy effective mitigation strategies.
* Develop safety and emergency protocols, tailored to functions and property specifics.
* Emergency Response & Crisis Management.
* Lead crisis planning, emergency drills, and the hotels' preparedness programs.
* Manage incident investigations, coordinate with local emergency services, and ensure prompt resolution and documentation.
Safety Standards & Compliance
* Ensure adherence to all relevant health, safety, fire safety, food safety and security and local regulatory requirements.
* Perform regular inspections of Risk management systems (e.g., fire and evacuation equipment) and supervise corrective actions when necessary.
* Reporting & Communication.
* Provide timely risk and safety updates, incident analyses, and strategic recommendations to senior leadership.
* Promote a strong culture of safety, security and resilience awareness and compliance across all departments through training and communication initiatives.
Guest & Event Safety
* Conduct risk assessments for VIP visits, special events, and large functions.
* Advise on and implement protective measures as required.
Additional Responsibilities
* Oversee all aspects of physical security, including event security, CCTV systems, and access control.
* Manage and train security and non-security personnel, ensuring they are well-equipped to respond to a variety of incidents and emergencies.
* Monitor and maintain all fire safety system and relevant Planned Preventative Maintenance.
* Manage the safety security and resilience budget, ensuring resources are allocated effectively to address key risks and priorities.
* Stay abreast of emerging safety and security threats and technologies; proactively implement measures to enhance the security posture of the hotels.
* Work in conjunction with H.R. to execute background checks and other relevant pre-employment screening.
* Support F&B with Hygiene and food safety.
* Provide guidance and support to hotel management teams on all safety and security matters.
* Drive a strong culture of safety, security awareness, and continuous improvement across all hotel properties.
Requirements
* Certification in Security Management, Criminal Justice, Occupational Health and Safety or a related field.
* At least 5 years of progressive experience in safety and security management.
* Proven experience in developing and implementing comprehensive safety and security programs.
* Strong knowledge of physical security principles, security technologies (CCTV, access control), and business.
* Risk management methodologies.
* Excellent leadership, strategy communication, and interpersonal skills.
* Ability to effectively train and motivate internal and external security personnel and non-security personnel.
* Working knowledge of relevant safety and security regulations, including European standards.
* Strong problem-solving and decision-making abilities. Ability to work effectively under pressure and respond to emergencies in a calm and professional manner.
Benefits
* Seasonal contract according to Italian law "C.C.N.L. Settore Turismo - Federalberghi."
* Training and development opportunities.
* Corporate Welfare provided.
* All meals provided where on-duty.
* All uniforms and dry-cleaning.
* Team social events.
* Complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris and discounted food and beverage.
* Accommodation (Staff House) maybe provided upon request.
* Time off: Enjoy 2 days off per week.
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