Ph3Experteer Overview /h3pIn this role you will support and maintain LIST services as part of the Service Management Team in Pisa or Milan. You will help ensure operability and adherence to service levels while contributing to deployment, monitoring, and security activities. You’ll work with cross-functional teams to translate requirements into practical installations and document technical details. A strong focus on incident reduction, problem solving, and customer inquiries will drive improvements and stability. /ph3Retribuzione / Benefits /h3ulliProvide technical support/delivery capability for LIST services /liliTroubleshoot technical issues to shorten incident recovery time /liliCollaborate on releases and deployment of services /liliMonitor LIST solutions and alert on issues /liliAnalyze and design complex solutions and translate requirements into installations /liliHandle customer inquiries as needed /liliParticipate in IT security and cybersecurity activities (recovery programs, system analysis, issue identification) /liliAssist in producing technical documentation /li /ulh3Responsabilità /h3ulliBachelor's or Master's degree in a computer-related field preferred or equivalent /lili2/3 years' experience in a similar role /liliGood knowledge of Linux and shell scripting /liliProfessional knowledge of high-level protocols and IT communication systems /liliClient-focused attitude /liliStrong analytical and problem-solving skills /liliAbility to prioritize and manage workload effectively /liliExcellent written and oral communication skills in English and Italian /liliEU Work Permit /liliLocation: Italy (Pisa or Milan) /li /ul /p #J-18808-Ljbffr