Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!ASSISTANT STORE MANAGERDepartment : RetailReporting to : Store ManagerAssist Store Manager in management and daily operation of the store, including sales, customer service, operations and administration, communication, marketing and merchandising. Ability to assume the responsibilities of the Store Manager in his / her absence.Major Responsibilities include but are not limited to :Meet personal and store sales goalsAssist in the tracking, monitoring, and communication of business resultsEnsure an elevated level of sales and service is practiced by all associates; lead by exampleContinue to develop personal sales techniques and assist in the development of associates’ sales techniques to maximize salesEnsure all sales related policies and procedures are maintainedDemonstrate an in-depth knowledge of the merchandise, and develop product knowledge among selling staffMaintain a keen interest in the fashion industry and market trendsEnsure all associates provide the highest level of customer serviceBuild and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client booksResolve all client problems and complaints quickly and effectivelyAssist sales associates with various customer service issues (i.e. dissatisfied customers, returns, defective merchandise).OperationsCollaborate with store manager in areas of risk management, physical security, store cash controls, and inventory managementSupport and assist in staff training in all areas of appropriate register usage and maintenanceUnderstand and properly execute all management register functionsUnderstand and execute cash control procedures including : bank deposits, safe funds, petty cashAssist in the implementation and maintenance of all merchandising / visual directivesEnsure the selling floor is neat, clean, organized and reflects the correct visual image at all timesEnsure deliveries are properly processed in a timely mannerIdentify and communicate product concerns in a timely mannerCommunicate inventory needs to support the business goalHuman Resources :Assist in the recruitment, training and development of staffAssist in ensuring the integrity of payroll and the payroll processContinually evaluate the performance of each associate and provide constant feedback to ensure resultsResolve all human resources issues in a timely and effective manner, partnering with HR when necessarySupport and provide follow-up for all training programs, seminars etc.Ensure image and grooming standards are professional, reflective of the brand image and adhered to at all timesJob Requirements :Minimum 3 years of experience of retail and luxury in a management roleAble to work as a charismatic leader, to drive and motivate people and willingness to develop talentExcellent personal organizational skills with attention of detail and accuracyAble to work under pressure and to thrive in a fast-paced, challenging environmentAble to work on different tasks easily - Multi-taskingWe are an Equal Opportunity Employer M / D / F / VAt Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M / D / F / VAssistant Store Manager • Marcianise, Italia
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