Job OverviewThe AI Specialist will support the design, implementation, and adoption of Artificial Intelligence solutions across the organization, with a particular focus on improving business processes, marketing effectiveness, customer engagement, and operational efficiency.Key ResponsibilitiesSupport the execution of the company AI roadmap defined by the AI Leader.Identify opportunities to apply AI technologies to business challenges.Evaluate emerging AI technologies, tools, and vendors.Contribute to AI governance, best practices, and standards.Design, develop, test, and deploy AI-powered applications and automations.Build and optimize Generative AI use cases using LLMs (e.g., Copilot, Salesforce Agentforce, Anthropic).Develop AI assistants, copilots, chatbots, and workflow automations.Integrate AI solutions with existing business systems (ERP, CRM, marketing platforms, knowledge bases).Collaborate with IT teams to ensure proper data availability and quality.Support data preparation, model fine‑tuning, and prompt engineering activities.Monitor AI system performance and recommend improvements.Ensure compliance with cybersecurity, privacy, and data governance requirements.Support Sales and Customer Service AI initiatives.Train business users on AI tools and best practices.Promote AI adoption across departments through workshops, demonstrations, and internal evangelism.Develop training materials, documentation, and user guides.Act as an internal AI evangelist and change‑management champion.Required QualificationsBachelor's degree in Computer Science, Data Science, Information Technology, Engineering, or related field.1–2 years of experience in AI solutions, data analytics, automation, digital transformation, or marketing technology.Proficiency in generative AI platforms and LLMs.Experience in prompt engineering, Python, SQL, APIs, and integrations.Knowledge of Power Platform / Power Automate, Cloud AI platforms, and data visualization tools (Power BI, Tableau).Familiarity with machine learning fundamentals, CRM platforms (Salesforce, Hubspot), marketing automation platforms, and customer journey analytics.Preferred QualificationsExperience implementing enterprise AI solutions.Familiarity with Retrieval‑Augmented Generation (RAG), vector databases, and knowledge‑management systems.Understanding of MLOps concepts.AI certifications (Microsoft AI Engineer, Salesforce Agentforce, Google AI, OpenAI, etc.) are a plus.Soft SkillsStrong analytical and problem‑solving mindset.Excellent communication and stakeholder‑management skills.Ability to translate business requirements into AI solutions.Curiosity and a continuous learning attitude.Project management and organizational skills.Collaborative ability to work cross‑functionally across IT, Marketing, and Business teams.Place of WorkCasole d'Elsa (SI)
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