The Credit Collection Coordinator is responsible for the entire billing process for service charges and for managing collection activities, ensuring accuracy, timeliness, and smooth customer experience. They operate within the Commercial Team and collaborate with Finance, Operations, and Customer Care to ensure efficient revenue flow and compliance with the marina’s commercial policies.
Billing
Define the billing calendar for service charges, utilities, and other commercial fees in coordination with the Regional Finance and Commercial Team, the Marina Manager, and the central accounting team.
Verify the accuracy of contractual data, rates, and consumption before issuing invoices.
Coordinate with the Operations team to validate delivered services and consumption data.
Ensure timely delivery of invoices to customers in accordance with the marina’s commercial procedures.
Monitor credit notes, adjustments, and tariff updates.
Cash Collection
Monitor outstanding balances and