**Facilities Coordinator** **Job ID**
- 209640 **Posted**
- 14-Apr-2025 **Service line**
- GWS Segment **Role type**
- Full-time **Areas of Interest** Facilities Management **Location(s)** Milan '- Lombardia - Italy As a CBRE Facilities Coordinator, you will coordinate vendors and contractors to make sure the facilities services are provide in line with the contractual agreement. This job is a part of the Facilities Management functional area. **_What You’ll Do: _**
- Responsible for FM standards and delivery through KPI's/SLA's upholding CBRE’s RISE values
- Responsible for adherence to business controls and CBRE processes and procedures
- Work with clients, contractors and CBRE Account manager to make sure the implementation and respect of contractual agreements, procedures and policies.
- Manage day to day operations of site under supervision of Facilities Manager
- Provide professional advice to client on FM matters associated with the site(s)
- Manage suppliers who support the site(s) and establish contracts and POs
- Coordinate suppliers to ensure the providing of facilities services in line with contract and service level agreements
- Ensure the regular maintenance of equipments, systems and facilities in line with the existing maintenance plan
- Consult with clients to schedule preventive maintenance and other downtime to minimize business interruption and inconvenience.
- Oversee operations, assign work orders, and provide support to staff and subcontractors
- Receive intervention request from the stakeholders (Client / CBRE)
- Manage all the request received in line with contractual agreements and applicable procedures
- Respond quickly to emergency situations, summoning additional assistance as needed.
- Ensure opportunities for additional works are identified and documented for revenue generation for company
- Comply with all applicable codes, regulations, governmental agency, and Company directives related to building operations and work safety.
- Point of contact for escalated communications between Clients, Suppliers and CBRE Supervisors.
- Review data from work order and services insections, present performance and progress status reports to management also for the KPI’s calculation. Make suggestions on how to improve efficiency.
- Coordinate client performance reviews against output on a monthly basis
- Keep track of regular and ad-hoc expenses to monitor the budget.
- Participate to fixed and requested meeting with the Client and CBRE management.
- Strong communication skills (oral and written) to manage external stakeholders
- Be able to converse confidently with staff, customers and suppliers at all levels.
- Strong team player with a passionate customer service focus
- Follow all Health & Safety and Environmental requirements that are defined on work instructions or communicated in training
- Ensure that all Health, Safety and Environmental requirements are in place at site(s) within remit.
- Follow required emergency prevention and operational controls
- Report all accidents, occupational illnesses and emergencies **What You’ll Need**: - High School Diploma or GED with up to 2 years of job-related experience.
- Communication skills to exchange straightforward information.
- Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Strong organizational skills with an inquisitive mindset.
- Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.