VTC Technician Salary: $80,000
Up to 75% to various U.S. Department of State Passport Offices
Certified Technology Specialist (CTS) and/or CTS-I certified required.
Primary Responsibilities and Must Haves:
- Troubleshoots, repairs, and maintains electronic equipment such as audio, video, sound, lighting, and projection systems, as well as other systems as required.
- Thorough knowledge of protocols and AV design, including signal flow, H.323, H.264, SIP, WebRTC, and H.239 duo‐video, video bridging and gateways, and applicable platforms, including WebEx, Zoom, and Microsoft Teams.
- Networking experience with setup and servicing commercial‐grade networking devices: WAPs, routers, Wi‐Fi bridge, managed switches, and VLANs.
- Responsible for installing, terminating, and optimizing the cabling, associated devices, computers, digital technology, and commercial off‐the‐shelf technologies as required by scope and design.
- Excellent knowledge of networking addressing schemes and network integration. Experience in IP cameras, IP access control. Must have experience in PTZ camera installation and servicing.
- Provide technical instruction and assistance to customer representatives regarding installation, operation, repairs, and maintenance.
- Responsible for troubleshooting of mechanical and electrical equipment.
- Work directly with customers to investigate, troubleshoot, and diagnose technical product problems.
- Provide written customer‐ready documentation of all analysis performed with root cause/corrective actions identified.
Education and Experience
- Minimum of 5 years of experience installing and supporting A/V systems and digital signage solutions.
- Must be Certified Technology Specialist (CTS) and CTS‐I or CTS‐D certified for this position.
- Technical degree or equivalent experience.
- AVIXA, Crestron, Extron, BiAmp, Poly, Shure, AMX or Cisco highly preferred; certifications a plus!
- Knowledge of construction documentation and blueprint reading.
- Experience working with multiple departments and managing multiple tasks concurrently.
- Working knowledge of Crestron, Extron, and AMX is a plus.
- Driver's license required, safe driving record.
#J-18808-Ljbffr