Role: Consulting Engineer R&S (Routing and Switching)
Client:
RED Global
Location:
Italy, Rome and Milan (2 days remote, 3 days onsite)
Job Category:
Other
EU work permit required:
Yes
Job Reference:
189708480837530419233711
Job Views:
2
Posted:
27.04.2025
Expiry Date:
11.06.2025
Job Description:
Start Date: May 2025
End Date: 12 Months+ extension possible
Capacity: 5 days a week
Responsibilities:
* Help customers plan, design, and implement Cisco products, services, and solutions.
* Drive technology design, implementation, execution, and optimization for customer projects/accounts.
* Work with customers to plan, design, configure, and diagnose Cisco’s products, services, and solutions.
* Assist customers with integration and implementation of tools, systems, and service assurance.
* Support presale activities and translate business requirements into solution designs.
* Build customer simulations in test labs to resolve/validate complex problems and compatibility issues.
* Create and deliver customer collateral, portals, documentation, and knowledge transfer.
* Align technical deliverables with customer business outcomes.
* Drive customer technology transitions, influencing solution architectures and services.
* Support policies and processes, utilizing relevant tools to execute the role effectively.
Specific Tasks:
* Collaborate with customers and internal/external resources on strategy, deployment, and optimization of Cisco services and solutions.
* Take responsibility for task/project implementation for customer engagements.
* Contribute to new implementation techniques and share lessons learned.
* Create and review project deliverables such as design recommendations and implementation plans.
* Build/test environments to resolve complex problems.
* Configure, deploy, and troubleshoot Cisco products using software skills and tools.
* Develop digital intellectual capital like scripts and signatures.
* Act as an initial point for problem resolution in customer engagements.
Scope:
* Work with other Consulting Engineers to meet customer needs effectively.
* Interact with contributors, managers, and customers.
* Provide input to sales on technology solutions.
Complexity:
Work on moderately complex problems, evaluating multiple solutions before deciding on the best approach.
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