PstrongPanoram Hotel Management /strong is a company specialized in hotel management, with presence in Spain and Italy and a continuously expanding portfolio under renowned international brands such as Hilton, IHG and Accor. Our mission is to deliver efficient, innovative and results‑driven management, based on talent development and operational excellence. /ppbrPrima di candidarsi per questo ruolo, la preghiamo di leggere le seguenti informazioni su questa opportunità, riportate di seguito.br/ppAs part of the strongupcoming opening of a Tapestry Collection by Hilton in Taormina, Sicily /strong, we are looking for a strongFront Office Manager /strongwith experience and strategic vision, eager to join a challenging project with strong international projection in one of the Mediterranean’s most iconic destinations. /ppbr/ppbr/ppstrongMain Responsibilities /strong /ppbr/pulliLead the strongpre‑opening setup /strong and subsequent operation of the strongFront Office department /strong, ensuring an exceptional guest experience from day one. /liliEnsure full compliance with strongTapestry Collection by Hilton brand standards /strong and Panoram corporate procedures. /liliProactively manage and resolve any strongguest inquiries or incidents /strong, maintaining outstanding satisfaction levels. /liliEstablish and implement the department’s strongKPIs /strong, monitoring performance through control and analysis tools. /liliRecruit, train and develop a strongstrong, service‑oriented team /strong, fostering a culture of high performance, excellence and engagement. /liliManage the strongdepartment’s budget /strong, supervise inventories and guarantee operational efficiency. /liliCollaborate closely with all hotel departments to ensure a strongseamless, coordinated and brand‑aligned service /strong. /li /ulpbr/ppbr/ppstrongRequirements /strong /ppbr/pulliMinimum of strong4 years’ Front Office experience /strong in internationally branded hotels; pre‑opening experience will be highly valued. /liliDegree in Tourism, Hospitality Management or related fields. /liliPrevious experience within strongHilton /strong (including Tapestry Collection) is a strong plus. /liliFluent Italian is essential. A professional level of English is also required. /liliProven strongleadership, communication and problem‑solving /strong skills. /liliKnowledge of PMS systems such as strongOPERA, OnQ and PEP /strong (highly valued). /liliStrong guest‑orientation and a genuine passion for strongservice excellence /strong. /li /ulpbr/ppbr/ppstrongWhat We Offer /strong /ppbr/pulliA key operational leadership role in the opening of an international lifestyle hotel in a prime Mediterranean destination. /liliProfessional growth and development opportunities within Panoram’s expanding, innovation‑driven organization. /liliA dynamic, collaborative and service‑focused work environment committed to operational excellence. /liliThe opportunity to work with leading hospitality brands and contribute to a high‑profile opening project. /li /ulpbr/ppbr/ppAt Panoram, we believe in equal opportunities. We are committed to creating a diverse and inclusive work environment, where every person can grow and contribute their talent regardless of gender, age, origin, abilities, orientation or any other personal condition. xdwybme We actively promote inclusive hiring and mutual respect as part of our culture, because we are convinced that diversity enriches our team and the experience we offer to our guests. /p