Location, Type, Skill, Responsibilities & More
IT Support Specialist
Type : Full Time
Skills Description
BCIC Swiss GmBH | Best Connect International Company is seeking a full-time on-site IT Support Specialist in Italy.
Responsibilities
* Provide first and second level contact and problem resolution for customer issues.
* Collaborate with third-party vendors to resolve complex AV issues as needed.
* Communicate promptly on issue status and resolutions.
* Maintain ticket updates for all reported incidents.
* Install, upgrade, support, and troubleshoot Windows OS (XP, 7, 8.1, 10) and Microsoft Office 2010; support Cisco Jabber and other authorized desktop applications.
* Possess basic knowledge of Mac OS to support Apple PC users.
* Install, upgrade, support, and troubleshoot printers and computer hardware.
* Perform general preventive maintenance on computers, laptops, and printers.
* Conduct remedial repairs on desktops, laptops, printers, and peripherals.
* Use diagnostic tools to troubleshoot network connectivity and hardware/software issues.
* Have broad IT experience with a basic understanding of networks, servers, AV, smart devices, and telecoms.
* This role requires flexibility and teamwork in a project-based environment. Perform other duties as assigned.
Requirements
* Must hold a valid work permit.
* Extensive knowledge of IT and computers.
* Several years of relevant experience preferred.
If you meet the above criteria, please send your English CV with the position mentioned in the subject line and include a WhatsApp number as soon as possible.
Apply here : Salary : Negotiable
Apply Now!
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