Ph3Job Description /h3pOur client company, a key player in the pet food industry, is seeking an IT Software Automation Specialist to design, build, and maintainthe critical automation solutions that power the business. This is not just a support role; youwill be a key internal consultant, transforming complex business needs—from core paymentsystems to departmental workflows—into secure, scalable, and practical automationsolutions. This is a highly visible, user-facing position based full-time at their Genoa headquarters (noremote working). You will be responsible for a portfolio of internal automation projects, collaborating directly with stakeholders across all departments. Your ability to actively listenand understand their challenges will be as crucial as your technical skill in developing tools, integrating systems, and enhancing daily operations for teams across the company. /ph3Key Responsibilities /h3ulliCritical Systems Oversight: Take a leading role in automating processes related to ourpayment systems, ensuring the highest standards of reliability, security, andaccuracy. /liliInternal Consultancy: Act as a primary technical consultant for internal departments. Proactively engage with users to listen, analyze, and map business processes, identifying high-impact automation opportunities. /liliProject Leadership: Manage the full lifecycle of internal automation projects, from initial requirements gathering and solution design to deployment, documentation, and ongoing enhancement. /liliTroubleshooting Escalation: Serve as the senior escalation point for complex software, hardware, and workflow issues, troubleshooting problems that impact business operations. /liliInfrastructure Collaboration: Work alongside remote engineers and local teams to maintain and advance our shared IT infrastructure. /liliInnovation Research: Continuously research, evaluate, and propose new automation tools and technologies to drive efficiency and innovation. /li /ulh3Requirements /h3h3Must-Have /h3ulli5+ years of proven experience in IT automation, systems integration, or a seniorscripting-focused role (e.g., DevOps, SRE). /liliExceptional interpersonal and active listening skills; a proven ability to understandthe "why" behind a request and translate complex non-technical needs into cleartechnical specifications. /liliStrong problem-solving abilities and a deep curiosity for understanding howcomplex systems function and interact. /liliFull professional fluency in both Italian and English (written and spoken) is essential. /liliWillingness and ability to work 100% on-site at our Genoa office. /li /ulh3Nice-to-Have (Highly Valued) /h3ulliDirect experience with financial systems, payment gateways, or high-reliabilitytransaction processing environments. /liliStrong experience with API integration (REST, SOAP) and system-to-system dataworkflows. /liliSolid understanding of both software and hardware architectures in a corporateenvironment. /liliFamiliarity with CI/CD pipelines and version control (Git). /liliExperience with cloud platforms (AWS, Azure, or GCP). /li /ul /p #J-18808-Ljbffr