OTD Specialist Kitchen - TEMPORARY
The challengeAn exciting opportunity has arisen to contribute to Haier Europe. The Company is on a journey to achieve ambitious growth and leadership objectives in the region, and we are seeking someone passionate, proactive, self-driven, and motivated to join a team of open-minded individuals. We are looking for someone who embodies the Company's core behaviors, based on our Own It model: Zero Distance, Agility, Entrepreneurship, Ecosystem and Build Trust. A true change agent who acts with integrity, collaborates across boundaries, adapts quickly, takes initiative and keeps users at the center — fostering an open, innovative, and high-performing environment.
What you will doThe OTD Specialist acts as the Company's primary interface with Customers. He or She monitors and oversees all activities related to orders, ensuring timeliness and completeness by carefully following the booking slot collection. In addition, they closely manage the direct delivery process (products shipped directly from the factory to Customer warehouses), logistics returns, and the correct pricing process.
Detailed activities and Responsibilities
Customer management end to end
The entire order flow, from order entry to delivery
Sales condition entry & update
Customer master data maintenance
Logistic activities such as Direct Deliveries and Booking slot Management
Claim management and related credit/debit note flow
Flow Analysis and Projects management
What you need to succeedMust haveEducation: Accounting Background (bachelor in Economics or similar)
Professional Experience: 3/5 years' experience in a similar role preferably in a modern and structured Company
Language: Fluent Italian language and good level of English
Technical Skills:
Good knowledge of business intelligence and reporting system
Experience in reporting and PPT presentation
Deep knowledge of Microsoft Excel
Good knowledge of Microsoft Word and PPT
Good SAP knowledge
Soft Skills:
Strong ability as a team player who is willing to work in a fast paced ever changing environment
Teamworking
Communication skills
Haier Europe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.
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