San Clemente Palace Venice is looking for an IT Manager
About San Clemente Palace Venice
This majestic resort immerses guests in a 900-year-old historic building, rich in charm and Renaissance tradition. It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering breathtaking views of the city, along with 196 meticulously furnished rooms and suites – including the largest and most exclusive suite in Venice. Annual art installations rotate throughout the property in conjunction with the Venice Biennale. Inside, the hotel seamlessly blends contemporary style with Renaissance influences, boasting six-meter-high ceilings, wide corridors, grand staircases, and intricate details such as terrazzo floors, silk-covered walls, and Murano glass chandeliers, making it one of Europe's premier hotels for art exhibitions. Serenity permeates the hotel's Longevity Spa, which features a heated outdoor pool, tennis court, jogging paths, a pitch & putt golf course, and a fully equipped kids' club – ensuring an unforgettable stay. The hotel's proximity to St. Mark's Square, its exceptional culinary offerings featuring a rich variety of Italian cuisine, and its unique combination of event spaces invite guests to create truly memorable experiences.
Role Description
As
IT Manager
, you will be responsible for the day-to-day operation, reliability, and security of all IT systems and infrastructure across the hotel and staff accommodation, ensuring seamless functionality to support both guest services and internal operations.
Key Responsibilities
Ensure 24/7 functionality and reliability of all IT networks and systems
Oversee the configuration and maintenance of software, hardware, and network systems
Administer and maintain the hotel's IT infrastructure including multimedia systems, internet servers, printers, telephony, backups, and more
Provide user support and training for hotel staff
Monitor data security and ensure GDPR compliance in collaboration with the data protection specialist
Manage cyber security risks and initiatives in coordination with the Head Office
Ensure compliance with PCI standards and manage regular penetration tests
Implement IT security measures and oversee related compliance tasks
Lead IT-related projects from conception through execution and development
Prepare and manage the IT department's budget, forecasts, and reports
Act as the main point of contact for all IT matters internally and externally (head office, vendors, and service providers)
Supervise and mentor a small IT team
What We Are Looking For
Vocational training or university degree in IT or related field
Proven experience in a similar IT leadership role, ideally within the luxury hospitality sector
Familiarity with Opera PMS and Oracle Simphony is a strong advantage
Strong analytical and organizational skills with a solution-oriented mindset
Hands-on mentality with excellent prioritization and troubleshooting abilities
Affinity for budgeting, reporting, and IT performance metrics
Fluency in English and Italian; additional languages are a plus
What We Offer
A key leadership role at one of Europe's most iconic and exclusive resorts
Opportunity to work in a unique historical property rich in art, culture, and heritage
Competitive salary and benefits package
On-property benefits including accommodation and meals
Access to professional development, cross-training, and career growth
A supportive, high-performing, and multicultural team environment
Ready to make your mark in Venice?
Apply now by sending your CV and cover letter to:
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