IT Assistant
We are looking for an IT Assistant for Chia Laguna Resort !
We are currently looking for a passionate and dynamic IT professional who is proud of their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As an IT Assistant your role will include key responsibilities such as:
• Monitor the operation and security of all computer hardware and ensure that it is operating properly
• Maintain accurate inventory and record of all hardware, software and manuals purchased by the hotel
• Ensure that all software runs with no output errors, no response time problems and functioning according to specifications
• Prepare a monthly report regarding the systems and issues related to smooth operation of application software
• Maintain the documentation of the telephone system configuration
• Understand all the department working procedures and perform the related tasks
• Carry out the repairs and maintenance of all PCs, printers, telephones, interactive system, key lock system, etc.
• Maintain all users access request and authorizations (Windows, E-mail, Outlook, Protel, OnQ)
• Act as the primary contact for all outside agents in all computer technology related matters
• Respond to all users request and provide them with adequate support
Skills
Education, Qualifications & Experiences:
You should have a degree within the information technology field and or a previous strong experience in a similar role along with a proven knowledge in the operation and maintenance of the equipment.
An excellent command of English and Italian language !
Ability to fault, find and rectify subsystems are essentials.
Knowledge & Competencies:
The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:
Understanding the Business
Influencing Outcomes
Planning for Business
Team Building
Valuing Diversity
Leading People
Adaptability
Drive for Results
Customer Focus
Managing Operation