Location, Type, Skill, Responsibilities & More IT Support Specialist Type : Full Time Skills Description BCIC Swiss GmBH | Best Connect International Company is looking for a full-time on-site IT Support Specialist in Italy. Responsibilities Provide first and second level contact and problem resolution for customer issues. Collaborate with third-party vendors to resolve complex AV issues as needed. Communicate timely updates on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support, and troubleshoot Windows XP, 7, 8.1, 10, and Microsoft Office 2010. Support Cisco Jabber and basic Mac OS support for Apple PC users. Install, upgrade, support, and troubleshoot printers and computer hardware. Perform general preventative maintenance on computers, laptops, and printers. Perform remedial repairs on desktops, laptops, printers, and other peripherals. Use diagnostic tools to troubleshoot network connectivity and hardware/software issues. Have broad IT experience with understanding of networks, servers, AV, smart devices, and telecoms. This role requires flexibility and teamwork in a project-based environment. Perform other duties as assigned. Requirements Must hold a valid work permit. Extensive knowledge of IT and computers. Several years of relevant experience preferred. If you meet the above requirements, please send your CV in English, mentioning the position in the subject line, along with a WhatsApp number, as soon as possible. Apply here : Salary: Negotiable Apply Now! J-18808-Ljbffr J-18808-Ljbffr