Senior Engagement Manager, AWS Professional Services
Job ID: | Amazon Web Services, Inc. Application deadline: Dec 9, 2025 The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade‑off decisions considering performance, scalability, security, and business impact. Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain‑specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross‑organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, and drive projects to successful completion while exceeding customer expectations. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings that help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities
Leading and managing complex cloud migration and implementation projects. Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning. Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes. Distilling customer needs into clear technical requirements and mapping them to business outcomes. Decomposing complex technical problems into actionable, deliverable solutions. Contributing to technical documentation and defining documentation standards. About the team
Diverse Experiences – AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? – Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture – Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth – We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional. Work/Life Balance – We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications
5+ years of experience in cloud computing. Experience in project management of technical programs. Experience with software development life cycle (SDLC); Waterfall/Agile/iterative methodologies. Experience leveraging project management and agile methodologies on enterprise‑level engagements and the ability to apply them across large, complex projects. Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience. Preferred Qualifications
AWS experience preferred. Project Management Professional (PMP) and/or AWS Certified Solutions Architect – Associate. Strong understanding of AWS services, architectures, and best practices. Experience applying AWS frameworks like Well‑Architected and Cloud Adoption Framework. Proven ability to establish technical credibility with engineering teams and senior technical decision‑makers. Managed and delivered IT and Transformation engagements for a Fortune 100 company. Work experience in any of the industries such as Financial Services, Banking/Insurance, Automotive, Telecommunications, Health Care & Life Sciences, Energy, Media & Entertainment, Manufacturing. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Amazon is a total compensation company. For more information, please visit our benefits page.
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