Ph3Overview /h3pThe Job Description is for the Key Lead role at Abercrombie Fitch Co. The Key Lead is responsible for ensuring all customers receive a quality in-store experience, acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates, and leading store performance through customer experience and daily sales targets. /ph3Responsibilities /h3ulliOpening and closing routines /liliProduct knowledge and brand awareness /liliUnderstanding the business /liliProactive thinking /liliAttention to detail /liliUse of register/point of sale (POS) /liliAsset protection /liliVisual displays setup and maintenance /liliSystem skills /liliWork schedule requirements: minimum 20 hours per week, with flexibility to increase hours as needed by the team and business; includes weekly shifts and availability on weekends and some holidays /li /ulh3Qualifications /h3ulliHigh school diploma or equivalent /liliPreferred: at least 1 year of retail or customer service experience /liliFluency in English and Italian at CEFR B2 level /liliCustomer focus /liliCommunication and interpersonal skills /liliKnowledge of fashion trends /liliAdaptability, flexibility, stress tolerance /liliAbility to multitask /liliOn-the-job learning mindset /liliOmnichannel (integrated sales channels) /li /ulh3What It Takes /h3ulliEducation: High School Diploma/ GED equivalent preferred /liliRetail experience: at least 1 year preferred /liliSupervisor/managerial experience: not required /liliCEFR B2 fluency in English Italian required /liliCustomer focus /liliCommunication /liliInterpersonal interaction /liliFashion trend knowledge /liliOut-going, assertive, adaptable, flexible, stress-tolerant, poised, ambitious /liliMulti-tasking /liliApplied learning /liliWork ethic /liliOmni-channel /li /ulh3Benefits / What You’ll Get /h3ulliQuarterly incentive bonus program /liliMerchandise discount /liliFlexible schedule /liliOpportunities for career advancement /liliOpportunity to become a brand affiliate /liliTraining and development /liliMeal tickets after 90 days /liliInternal growth within a global team /li /ulh3Other Information /h3pWe may include country-specific regulatory provisions. Abercrombie Fitch Co. is an equal opportunity employer. /p /p #J-18808-Ljbffr