MISSION You will support the development and adoption of Generative AI solutions within the Service Excellence and After Sales area, contributing to digital innovation that improves service processes, tools, and technician experience. This is a hands‑on, learning‑oriented role, ideal for a junior profile or high‑potential candidate interested in AI, digital transformation, and real business impact. You will work closely with business experts, IT, and AI specialists, helping translate ideas into practical, scalable solutions. What You Will Do
Support the design and rollout of GenAI use cases for Service Excellence and After Sales activities Collaborate with business stakeholders to understand needs and identify AI‑driven improvement opportunities Contribute to proofs of concept, pilots, and solution testing, working alongside technical teams Help ensure GenAI solutions follow AI governance, security, and quality guidelines Support monitoring of solution performance, adoption, and user feedback Participate in enablement activities, sharing best practices and promoting responsible AI usage within the team Learn and grow within a multidisciplinary environment combining process, technology, and innovation
Profile
2–5 years of experience (or less, if high potential) in digital, data, engineering, innovation, or similar roles Interest in Generative AI, digital tools, and automation applied to business processes Basic understanding of AI / Generative AI concepts (LLMs, copilots, automation tools, APIs – hands‑on experience) Familiarity with digital platforms, data‑driven tools, or process improvement solutions Ability to analyze problems and propose practical, structured solutions Curiosity and willingness to learn Good communication and collaboration skills Ability to work with different stakeholders (business & tech) Structured mindset and attention to detail
WHY JOIN STELLANTIS
Work on real GenAI applications with tangible impact on service operations Be part of a strategic digital transformation journey in After Sales Grow your skills at the intersection of AI, business processes, and innovation Learn from experienced professionals in a collaborative, international environment
At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future. #J-18808-Ljbffr