The European University Institute is seeking motivated trainees to join its Information and Communication Technology Service and contribute to a wide range of activities, including Systems & Networks, Administrative Systems, Web Services, and User Support.
The EUI at a glance:
The European University Institute (EUI), founded in 1972 and located in Florence, Italy, is a treaty-based post-graduate institution dedicated to advanced research and training with a unique European focus. The three pillars of its activities are the training of early-stage researchers through excellent research, policy-relevant research, and the training of current and future policymakers. Committed to global engagement, diversity, inclusiveness, and improved accountability, the EUI fosters a collaborative and forward-thinking environment that connects scholars and policymakers worldwide.
Type and duration:
* 12 months;
* Full-time (Monday to Friday; 8 hours/day);
* Be nationals of the Member States of the European Union and of candidate countries benefiting from a pre-accession strategy. However, a limited number of nationals of non-member States may be accepted based on a specific agreement of the Secretary General and according to available resources.
* Have a good knowledge of one of the EUI's official languages and a satisfactory knowledge of another language, taking into account the main working languages at the Institute (EN, FR, IT)
AND
* Have completed the first cycle of university studies and obtained a full degree or its equivalent by the closing date for applications. The minimum qualifications required by the legislation in the country where the diploma was obtained are available here.
* Have obtained their last university diploma no longer than three years before the deadline for applications. The three-year rule does not apply to trainees enrolled in further university studies at the moment of their application for the traineeship at the EUI.
Description of tasks:
Systems & Networks Trainee
Under the supervision of the Head of Sector for Systems & Networks, the trainee will be assigned specific duties and responsibilities in line with the objectives of the traineeship, including:
* Assist the team members in support of the corporate email services' daily activities;
* Assist with the screening, registration and tracking of user account requests;
* Handle the process of allocation of workspaces and telephones via the online requests application systems.
* Support the review and publication of internal procedures, following established templates;
* Monitor the service mailbox and ensure correct assignment and follow-up of requests;
* Assist the Telephone Officer in their daily activities, providing support service to the EUI community under supervision;
* Provide administrative support to digital skills and training initiatives.
* Assist the Systems & Networks Head of Sector in project management activities related to IT infrastructure and networks, and Digital enablement projects.
Administrative Systems Trainee
Under the supervision of the relevant system owners, the trainee will be assigned specific duties and responsibilities in line with the objectives of the traineeship, including:
* Contribute to product and system management activities related to academic administration systems;
* Support process mapping and analysis of academic administration workflows;
* Assist with system configuration activities;
* Participate in system testing and validation activities;
* Support the preparation and maintenance of user documentation and guidelines;
* Analyse recurring user issues and support tickets to identify patterns and improvement opportunities;
* Assist with operational system management tasks, including data quality checks
Under the supervision of the Head of Sector of the Web Unit, the trainee will contribute to the work of the ICT Web Unit and will be assigned the following tasks:
* Provide end-user support across the unit's services.
* Integrate multiple data sources through web API development and customisation;
* Configure and customise CMS, LMS and other systems;
* Revise, edit, proofread and optimise web content and technical documentation;
* Work cross-functionally to enhance the user experience of our platforms.
User Support Trainee
The trainee, under the supervision of the Head of the User Support Sector or relevant coordinator, will contribute to supporting the community “on the field” and will be assigned the following tasks:
* Manage user requests in the centralised tracking system;
* Provide end-user support in general IT or AV matters (installation and troubleshooting of HW and SW, etc.);
Other benefits:
* Maintenance grant of € 1,540 per month;
* Reimbursement of travel expenses incurred at the beginning and end of the traineeship (for trainees recruited outside of Florence);
* 40% discount on one lunch per day at the EUI canteen;
* Access to EUI facilities: Library, Reading Rooms, Centre for Academic Literacies and Languages;
* Participation in professional training, public seminars, workshops and extracurricular activities, including wellbeing initiatives;
* Opportunity to apply academic knowledge in a practical work environment, particularly in relevant areas of expertise;
* Experience in an international institution and research university, becoming part of a vibrant and dynamic multicultural community;
* Development of creativity and innovation skills;
* Improvement of organisational and time management skills;
* Enhancement of language skills, interpersonal communication, and intercultural teamwork abilities.
For further information about the post, please read the Vacancy Notice
Applications must be submitted electronically via the online application form.
The deadline for applications is 17 June 2026 at 23:59 CEST.
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