We are seeking a skilled Pre-Sales Engineer to join our team in Italy. This full-time, remote position involves supporting business development through roadshows and workshops, acting as a technical expert during sales pitches, building relationships with partners, and preparing technical materials.
Key Responsibilities:
* Support business development by generating leads through roadshows or workshops.
* Act as the technical expert during sales pitches and meetings, handling all technical communication and introduction of solutions.
* Build and maintain relationships with EcoFlow partners, leveraging your in-depth technical knowledge and understanding of client requirements.
* Prepare technical materials and presentation slide decks required for pre-sale support.
* Provide effective product training and ensure all business partners have a clear understanding of EcoFlow's key USPs.
* Collect valuable feedback and insights from clients and partners, working closely with the R&D team to continuously improve products.
Requirements:
* Bachelor's degree or above in science or engineering, preferably electrical engineering, electro-mechanical equipment, or related fields.
* At least 3 years of experience in customer communication and pre-sale technical support roles, with a minimum of 3 years in the Residential Energy Storage industry.
* Strong self-drive and proactiveness, with the ability to work independently and collaboratively across diverse teams and departments.
* Excellent communication skills, with the ability to speak or deliver training to groups comfortably.
* Ability to listen and understand customer needs, think critically, and find solutions independently.
* Natural interest or passion in the industry is a plus, with a willingness to continuously learn and adapt to new information and complex environments.
* Fluency in English and Italian is essential, with other language skills such as French, German, Polish, Dutch being a bonus.