IT Specialist (Data Center Technician) - People with Disability (PWD), DCO
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Job ID: 3110409 | Amazon Data Services Italy S.R.L.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
We are looking for a Data Center Technician to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of data center infrastructure issues including, but not limited to: hardware, fibre, networking, and related problems.
Responsibilities
Diagnosing the hardware and network problems, with physical repairs and hardware component replacements
Performing root cause analysis of equipment failures
Troubleshooting events within internal Service Level Agreements (SLAs)
Flexibility to work shifts (day/night), including weekends or public holidays for 24/7 data center support
Safety
Follow and maintain the highest safety standards and diligently encourage a world‑class safety culture. Own the safety initiatives and projects to foster a strong safety culture.
Physical Requirements
Regularly work at heights and from ladders
Work in noisy areas with hotter and colder temperatures than standard office environmental conditions
May require working in cramped spaces or elevated locations
Manual handling and lifting of equipment may be required (weight limits in accordance with regulations)
Valid driver's license and personal transportation required
Basic Qualifications
IT hardware troubleshooting related experience
Completed formal education/apprenticeship or training in IT related field
Good English communication
Preferred Qualifications
Basic knowledge of Linux and experience with network protocols and in Data Center
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status. xjrgpwk If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information.
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