Rooted in authentic Italian heritage, we believe in making life's simplest moments truly exceptional.
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Our Maison's story began in Parma in 1916. Today, our vibrant culture continues to bring refined Italianity to the world through quality, sophistication, and creativity.
Driven by collaboration and a strong sense of community, our Maison offers the freedom to learn, grow, and evolve. It's a place to refine your craft in a creative environment and to shape your own path with autonomy and care.
Acqua di Parma, where timeless craft meets vibrant spirit.
MISSION & RESPONSIBILITIES
As part of the the Acqua di Parma Fidenza Boutique within Fidenza Village, as Sales Assistant the key responsibilities are:
* Be actively involved to reach the sales targets on all categories
* Cultivate a relationship with customers through an active presence on the shop floor and by providing a unique service and shopping experience in line with the brand philosophy, the corporate image, and communication and CRM guidelines
* Master selling skills to satisfy customer needs
* Act as brand Ambassador to build relationships with new customers and VIP clientele
* Ensure a high level of standards in Merchandising and Brand image according to corporate guidelines
* Respect Retail Operations procedures and the guidelines provided by HQ
* Use the main IT applications and systems, constantly updating any new tools made available by the company with reference to the Salesforce CRM system
* Develop a unique customer experience and irreproachable service, build customer loyalty and develop the customer base
* Monitor stock levels and cooperate with the stock team providing support
REQUIREMENTS
* Previous experience xjrgpwk in the luxury industry and outlet channel with a customer-oriented are a plus
* Entrepreneurial spirit with the ability to drive results
* Positive Attitude, fragrance passionate and team oriented
* Ability to listen and advise, have a taste for challenges and sales
* Fluent in English, additional languages are a plus
* We are looking for 2 full time positions within Fidenza Outlet Village.
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