Social network you want to login/join with:
col-narrow-left
Client:
Human Value
Location:
Job Category:
Other
-
EU work permit required:
Yes
col-narrow-right
Job Reference:
9150119286562357248337164
Job Views:
2
Posted:
22.05.2025
Expiry Date:
06.07.2025
col-wide
Job Description:
With a global presence, a brand recognized for continuous innovation, a strong focus on sustainable resource management, and an inclusive work environment where cutting-edge technologies can be explored and implemented, our Client is one of the leading industrial players in its sector.
As part of building an international team, we are looking for a Global IT Infrastructure Engineer.
The Role
The candidate will provide technical support and management of the company's IT infrastructure, including end-user computing environments, applications, collaboration platforms, and networks. They will diagnose and resolve complex technical issues, plan and implement new services, and coordinate with vendors to ensure high-quality support for a global workforce.
Responsibilities
* Provide Tier 3 / VIP support for Windows, macOS, Linux, and Microsoft 365, ensuring quick and effective issue resolution.
* Support collaboration tools (video conferencing, messaging) and manage related company-wide online events.
* Build, maintain, and deploy end-user operating system images (Windows, macOS, Linux).
* Create tools, scripts, and automation to improve IT service efficiency and reliability.
* Manage endpoint services (e.g., JAMF, Intune) and mobile device management (MDM/MAM) platforms.
* Develop user documentation, runbooks, architecture diagrams, procedures, and knowledge bases.
* Provide architectural, engineering, and operational support for SaaS and enterprise IT systems.
* Foster close collaboration with internal IT and external service providers.
* Lead and execute IT projects with a strong focus on detail and high-quality delivery.
* Use metrics to drive performance analysis and operational efficiency improvements.
* Provide technical leadership and mentorship to other IT team members.
Requirements
* BA or BS Degree in Computer Science, Computer Engineering, or equivalent work experience.
* Proven experience providing end-user technical support and VIP / 'white glove' support to C-level executives.
* Multiple years managing large-scale global MS Windows, MacOS, Linux, and VMware environments.
* Proficiency in managing Windows/Linux servers, virtualization technologies (VMware, AHV, Hyper-V).
* Configuration experience with endpoint management (Intune/JAMF) and MDM platforms.
* Strong knowledge of collaboration platforms (MS Teams, Zoom).
* Experience deploying enterprise applications on cloud platforms (AWS, Azure, GCP).
* Experience managing IT hardware (switches, routers, firewalls, storage arrays).
* Advanced knowledge of network infrastructure components (routers, switches, firewalls, VPN).
* Availability for after-hours support and on-call duties.
* Experience operating IT services in cloud-enabled environments.
* Participation in on-call rotation required.
* Willingness to travel up to 25%.
* Customer-focused mindset.
* Strong team player with the ability to work across functions and time zones.
* Ability to build relationships with users and become a trusted resource.
* Excellent problem-solving and troubleshooting skills.
#J-18808-Ljbffr