PulliFull-time /liliJob Type: Permanent /liliJob Schedule: Full-Time /li /ulh3Company Description /h3pbCompany Description /b /ppAt Emblems, every day is an invitation to shape something lasting. We are warm, attentive, and quietly confident, devoted to crafting experiences that are immersive, refined, and deeply felt. As curators of beauty, culture, and connection, we celebrate the details that others may overlook. Here, your intuition, grace, and meticulous care are essential and valued. /ppJoin us and step into a career that lets your passion shine. /ppOpening in 2027, Bellevue Hotel Cortina d’Ampezzo, bEmblems Collection /b will offer an elegant alpine experience in the heart of the Dolomites, elevating wellness, dining, and leisure to new heights. /ppLocated on Corso Italia, the town’s most iconic address, the hotel blends heritage with contemporary design. Italian architects PconP studio have combined traditional alpine charm with modern sophistication, while Tihany Design studio has crafted the Hotel interiors showcasing local craftsmanship and rich materials, and Elastic Design has led the creative direction of bNammos /b and Bruno Restaurants from Bianco Antico marble mosaics to bespoke furnishings inspired by the Dolomites. /ppThe hotel will feature 80 luxurious rooms, including 27 suites with sweeping mountain views, where timeless amenities meet vintage objects that celebrate the building’s heritage, infusing the property with warmth and soul. /ppA 500-sqm spa with indoor and outdoor pools will offer restorative rituals and therapies, allowing guests to immerse themselves in serene bathing experiences and advanced wellness treatments designed to nourish body and soul. /ppDining will highlight creative gastronomy, with Bruno a locally inspired traditional Dolomite restaurant, honoring local cuisine and ingredients in the spirit of cucina italiana: honest, slow-cooked and made with love on the sound of cracking wood fire cooking. Bruno’s Terrace, will become one of the town’s seasonal experiencesand a vibrant après-ski destination in winter,while Nammos celebrates connection, the art of living beautifully, will craft the winter evenings, with effortless elegance, exuding warmth, conviviality where gastronomy transform dining into a sensory ritual and a celebration of generosity and freshness /ph3Job Description /h3pbThe Position /b /ppReporting into the Accor Regional Vice President on the hotel operational needs and to the Nammos head of Operation for all FB related requirements: /ph3Hotel /h3p- The General Manager embodies the Emblems Collection philosophy, acting as a curator of guest emotion, design integrity, and refined alpine ambiance. He oversees the day-to-day operations of the hotel in accordance with company standards, mission statement, vision and values. The maximization of financial performance, guest satisfaction and Brand colleagues’ development is an integral part of the position.br/ /ph3FB /h3p- The General Manager will be fully responsible for a seamless experiences, and continuous collaboration with the brand’s culinary, operational, and guest experience teams /ppFurthermore, it is essential to be actively focused on the development and communication of strategies, goals and objectives as well as the development, implementation and monitoring of financial and operational plans for the hotels and the FB while, managing, growing and fostering positive owner relations and maximizing performance. /ph3Areas of Responsibility /h3h3OPERATIONS /h3ulliDirectly supervise the Executive Committee members and indirectly supervise all hotel FB personnel /liliCarry out supervisory responsibilities in accordance with respectively Accor and Nammos company’s policies and training programs /liliAct as an integer role model, displaying explicit knowledge and awareness of company standards /liliBuild quality relationships to the management team /liliCreate team spirit /liliCreate effectively a collaborative and inclusive environment where all employees/colleagues are encouraged to provide input /liliEnsures good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures /liliFoster a culture of pride, belonging, and emotional commitment aligned with the respective Nammos and Emblems values and identity. /liliInspire teams through recognition, empowerment, and meaningful communication that reinforces the brand’s purpose and cultural refinement. /liliConduct annual employee satisfaction surveys and 360 reviews for the management team, fostering an ethical, respectful and evolving work environment. /liliEnsure all employees are being evaluated annually and a clear development plan is being communicated to them and HR department. /liliSet up a detailed orientation program communicating efficiently the values, the vision and the brand standards of the company. /liliSchedule - in collaboration with HR department - a series or internal and external training seminars. /liliOverlook a detailed recruitment plan to ensure budgeted manning is being met on time. /liliApprove an annual vacation schedule for every department against business needs. /liliPlan team building / wellness activities for employees to ensure retention and job satisfaction is at the highest possible levels. /li /ulh3Service /h3ulliStrong relation with guests: you welcome each guest and make them feel welcome to the Bellevue Hotel and Nammos and ensure recognition and personalization /liliMaintain and enhance product and service quality standards by conducting ongoing evaluations, daily management briefings and monthly hotel forums. /liliThe attaining and maintenance of service levels that exceed expectations /liliAll areas of the hotel and the FB consistently maintained to standards of attractiveness, comfort and cleanliness /liliHandles VIPs, understanding international protocols for government officials and royalty. Be involved in the detailed planning of official delegations’ visits. /liliEnsures that the hotel’s and FB’s atmosphere, design identity, and emotional signature remain consistent with brand luxury positioning. /liliProtects and elevate the property’s aesthetic integrity, craftsmanship, and storytelling /liliDeliver deeply personalized, intuitive, and emotionally resonant service that reflects both Emblems’ and Nammos refined sensibility as well as Cortina’s cultural heritage. /liliDevelop signature guest experiences rooted in wellness, alpine culture, craftsmanship, and gastronomy. /liliPlan, cost and promote in advance the events for the benefits of all businesses /liliIs responsible for CAPEX and the overall look and feel of the property’s front and back of the house facilities during operation /liliOverlook major events and liaise with organizers / planners. /liliLead (when required) the redesign of departmental operations, to guarantee seamless guest experience and to constantly elevate the reputation of the hotel and the brand. /li /ulh3Competitive /h3ulliDevelops accurate and aggressive long and short-range financial objectives consistent with each of the respective Brand strategy /liliGrowing business – A good overview of finances, think about the future and decide on strategic initiatives /liliWork closely with the marketing team so as to promote the product and services via social media channels, digital platforms and PR agencies. /liliCultivates strong and strategic relationships with key media, ensuring the property’s luxury positioning, narrative, and brand values are consistently represented across high-end press,digital platforms, and influential lifestyle publications. /liliPosition the hotel and the FB outlets as a cultural and social landmark in Cortina. /liliEstablish partnerships with local artisans, luxury brands, and community figures to strengthen relevance and desirability. /liliLeverage the iconic location on Corso Italia to enhance visibility and prestige. /liliEfficient operation and cost control of all hotel and FB departments and facilities /liliExecutes marketing, sales and distribution, and operational activities, producing results that meet or exceed the hotel’s business plan /liliEnsure attractive presence and visibility in the digital world. /liliEnsure adherence to relevant legislation relating to: fire; hygiene, employment, licensing, etc. /liliEnergy consumption is monitored and minimized /liliPreserving maximizing hotel asset /liliLead the commercial strategy with the sole aim of increasing the top-line total hotel revenue year on year. /liliControl/minimize expenses and negotiate contracts at all levels. /liliEnsures that expected GOP is always delivered despite any challenges. /liliAnalyze relevant KPIs and present strategy when necessary. /li /ulh3Owner relationship /h3ulliMaintain regular and strong communication with owners and each of the respective operator overseeing the hotel operation and the FB operation, respectively Accor and Nammos /liliAct as a trusted strategic advisor to ownership, ensuring full transparency on performance, risks, and opportunities. /liliProactively align the hotel’s long-term vision with the owner’s investment strategy, protecting the property’s aesthetic, operational excellence, and asset value. /liliHold monthly (weekly if needed) calls with the brand headquarters to ensure brand and financial alignment, representing the stakeholders. /li /ulh3PERSONAL DEVELOPMENT /h3ulliPassion to grow develop - Feel encouraged and reinforced by own success /liliApproach tasks with courage and self-confidence /liliTrusts and shows confidence in others: delegates effectively /liliRemain professional and constructive in extraordinary situations /liliShow good self- and time management /li /ulh3LEADERSHIP /h3ulliIn time of crisis: Able to take logical decisions and immediate actions /liliCreate an environment which encourages innovation; breaks down hierarchy, challenges thinking in a constructive way /liliFoster and push others to think clearly and solve problems properly by asking probing questions /liliBuild a network of key people (owners, community etc.) /liliDeveloping People - Promote integrity by fostering a "speak-up" culture and demands fair and respectful behavior and enforces compliance /liliMarkets plans and ideas successfully /liliReduces key and complex ideas and messages to clear, memorable, and compelling statements /liliConvince others; negotiate, debate, find win-win solutions /liliGood listener, supports, guides and coaches the team /liliLead with the refined, composed, and culturally attuned presence expected of an Emblems/Nammos General Manager /liliRepresent the owner’s interests in relation to the FB Operator and the Hotel Operator and act as a facilitator and solution driven actor to ensure a high-performing and peaceful operation across all businesses. /li /ulh3CREATING THE FUTURE /h3ulliContribute to finding solutions /liliThink quickly; formulate arguments in a quick way; Able to focus on different tasks simultaneously /liliThink about the future anticipating future trends and opportunities; translate organizational strategy into appropriate local strategy /liliUse sound problem solving skills by identifying relevant information and interpreting and evaluating it objectively /liliInnovate guest journeys inspired by alpine culture, wellness trends, sustainability, and luxury lifestyle market evolution. /li /ulh3LIVING THE BRAND /h3ulliEmbodies Emblems’ emotional sophistication: intuitive, cultured, warm, and quietly confident and Nammos’ luxury lifestyle experience rooted in the spirit of the Mediterranean joie-de-vivre, and high-energy hospitality. /liliCurates the hotel’s atmosphere to ensure every detail reflects Emblems’ beauty, refinement, and artistic sensibility and Nammos’ refined dining, effortless luxury, and vibrant entertainment in a social setting that attracts an international, trend-driven, high-spending clientele. /liliMust be an example of the each of the brand values, brand standards, and a champion of grooming and appearance guidelines /liliis an inspiration to all hotel staff to achieve luxury levels of performance /liliInteracts in a positive way with all team members to ensure a luxury guest experience /li /ulh3Qualifications /h3ulliPrior 5+ years experience in luxury hotel management essential as GM or Hotel manager, with an excellent track record in lifestyle FB operation /liliInternational experience in luxury hotels and FB operation in key market (Europe, US ) together with experience in Italy /liliStrong Educational background /liliFluent in English and Italian, French is a plus. /liliGood understanding of the local market (previous experience preferred) /liliStrong understanding of Italian labor law and previous experience of union relations /liliStrong international network /liliExperience with owners relationship /liliMust be strategic, creative and able to clearly communicate how plans will deliver on overall goals /liliExcellent speaking and presentation skills /liliDemonstrated leadership and organizational skills /liliStrong interpersonal communication skills /liliAdaptable flexible with the capacity to set high goals and standards for the smooth operation of the hotel /liliEffective management style, hands-on and approachable /liliBottom-line oriented with emphasis on quality guest-service and team-building /liliAffinity for design‑driven luxury hospitality and ability to protect the brand’s artistic and emotional identity. /liliExperience in seasonal ultra‑luxury mountain or iconic leisure destinations preferred. /li /ul /p #J-18808-Ljbffr