Accommodations Manager, Milan Olympics *fixed term temporary contract*3 weeks ago Be among the first 25 applicantsCompany DescriptionWe create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations Experiences. NBCUniversal is a subsidiary of Comcast Corporation.Job DescriptionPosition Overview: As an on-site Accommodations Manager, you will be responsible for coordinating logistics for 1,500 NBC Olympic travelers, ensuring their comfortable stay in Milan by providing exceptional local and hospitality services.Responsibilities Include:Act as the local representative for NBC Olympics across 65+ hotels in Milan, Cortina, Livigno, Bormio, Val di Fiemme, Anterselva, Verona, and other Olympic clusters.Build relationships with hotel properties, communicate needs, maintain reservation lists, and provide updates.Visit properties to assess amenities, take photos, and identify points of interest.Provide local area information, including restaurants, transportation, and shopping.Assist with hotel contract negotiations for additional room nights and event spaces outside the Olympic block.Offer on-site support to travelers during their stay.Support recruitment, training, and management of logistics staff during the Games.QualificationsMinimum 5+ years hotel or accommodations experience.Strong customer service and interpersonal skills.Technical proficiency, including CRM skills.Fluent in Italian and English.Local to Milan (must provide own accommodation).Strong work ethic, flexibility, and adaptability.Willingness to work weekends and long hours as needed.Desired CharacteristicsResourceful problem solver with the ability to prioritize tasks.Capable of working under pressure in a fast-paced environment.Enthusiastic and passionate about the role.Additional InformationCandidates may be required to attend an in-person interview. NBCUniversal is an equal opportunity employer and provides accommodations for applicants with disabilities upon request. For support, contact AccessibilitySupport@nbcuni.com.
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