PstrongCompany profile /strong /ppbr/ppA sustainable, profitable and pleasant future for a dairy farmer by combining robotization, engineering and farmer knowledge. We believe in that. /ppThat started 75 years ago with a dream of two brothers in Maassluis. Since then, we have been an innovative leader in automated systems for dairy farmers around the world. With 2.300 specialized professionals, we are constantly working on new agricultural revolutions. We do this from our Campus in Maassluis, but also from other international offices. Together we have the goal: to make dairy farming interesting for the next generation. /ppbr/ppstrongJob Description /strong /ppbr/ppAs a Technical Service Support in our Cluster, you are at the crossroad between the technicians of our Lely Centers and your peers in the headquarters (Lely International) in Maassluis. You will be part of the Technical Service Support for Feeding Manure portfolio, pursuing the goal of providing a unique customer experience. Your call will be to build knowledge through the network of trained technicians and to guarantee that Lely robots are installed, maintained and updated according to the highest standards /ppbr/ppstrongWhat will you do? /strong /ppbr/pulliYou will review and validate Lely solutions in the field, sharing critical information for product improvement and development /liliYou ensure that field technicians are well-trained and capable to install and to maintain Lely products effectively /liliYou will visit farms together with the field technicians for supporting during installation and start-up, for training on the field or for the execution of audits /liliYou steer best use of Lely Tools Apps for trouble shooting and data analysis /liliYou monthly participate in the hotline (24/7), providing technical support to the field technicians /liliYou will travel occasionally to attend meeting/events at Lely Campus in The Netherlands or in other Clusters (mainly Europe) /li /ulpbr/ppbr/ppstrongSkills /strong /ppbr/ppYou are a technical expert who can enthusiastically impart your technical knowledge to technicians while also extracting information from them to make our products even better. You can ask probing questions to eliminate certain issues and arrive at a solution. /ppbr/ppstrongWe would like you to apply if you: /strong /ppbr/pulliHave a completed technical education /liliSpeak and write fluently in English /liliGained experience in a service-oriented technical role /liliAre familiar with modern ToolsApps for troubleshooting and reporting on Service /liliHave knowledge in the agricultural sector (this is a plus) /li /ulpbr/ppstrongFurthermore, you are: /strong /ppbr/pulliA positive and proactive team worker, willing to work with a common purpose /liliAn assertive communicator, who dares to speak and write clearly to any audience /liliAn organized person who works with structure, capable of zooming in for details and of zooming out for maintaining an overview on complex projects /liliObsessed by efficiency. You make good use of time and resources /liliData driven in any aspect of the business. You take decisions analytically /li /ulpbr/ppstrongWe offer: /strong /ppbr/pulliCompetitive employment conditions. /liliAn open work environment with flexible working hours /liliFreedom to organize your own work /liliA conducive environment for personal development and growth /liliOur Lely Academy with a variety of training programs /liliA Cross functional team with plenty of learning opportunities and interactions /liliA dynamic role with ample room for initiative and creativity /liliA Great Place to Work certified company /li /ulpbr/ppstrongAbout our Cluster: /strong /ppOur cluster is in Colturano (MI) and it supports the distribution network of Lely Centers in South-East Europe and Turkey. We are a young and enthusiastic team, consisting of 40 people distributed between Colturano office and Istanbul branch office. /ppbr/ppstrongApply now! /strong /ppIf you are convinced that this is your job, please apply using the dedicated button or sent your CV to /p