PFounded in 2000, Argus Security employs today over 150 experts in the design, manufacture, and supply of high-performance fire protection products. The company is part of the Orama group of companies, which is one of the world’s leading designers and manufacturers of wireless and wired smoke detection and alarm devices and part of the Halma PLC which is a global holding group of 50+ life-saving technology companies. /ppbr/ppWe are looking for an experienced and qualified Sales Admin Lead to join our sales team and help us achieve our goals and contribute to high quality customer service. The person will be responsible for the professional supervision, leadership control of the regular and punctual flow of sales admin processes, with interdepartmental connections where necessary, but also monitoring and forecasting of sales volumes. /ppbr/ppJOB DESCRIPTION SUMMARY /ppThe person will be included in the Sales Admin Team and will lead and supervise its activities. In order to be able to proficiently lead and manage the work, the candidate will need to be able to also personally backup the end-to-end sales admin tasks. Additionally, the person will monitor sales progress, sales scheduling/plan in coordination with the Manufactuirng Dept., will supply forecasting, maintain sales records and effectively execute reporting figures. /ppbr/ppKEY RESPONSIBILITIES /pulliLead the sales Admin Team covering all activity areas /liliEnsure customer high quality logistics knowledge and management and maintain high standards of responsiveness in day by day customer care /liliManage high level quality service according to customer requirements, following customer queries end to end from delivery to invoice /liliSupervise customer’s credit status or manage authorizations /liliDeveloping and maintaining archive and data to ensure Sales Managers have high-quality up-to-date support material /liliMaintain records of sales and compare them with targets to monitor the progress and develop weekly/monthly/other sales reports /liliCollaborate in creating and executing sales reporting figures /liliCollaborate in sales forecasting and where needed stock levels management at partners /li /ulpWhen necessary, proficiently cover backup sales management activities to ensure business continuity (order processing acknowledgment, arranging collection with carriers, Incoterms, invoicing, etc) /ppbr/ppSKILLS AND QUALIFICATIONS /pulliProved experience in sales administration, with management of end to end customer order processing (order, delivery, Customs, invoicing) and customer care /liliMandatory proficiency in English and Italian /liliMandatory proficiency in Office (Excel particularly), Power BI nice to have /liliProved knowledge of export logistics dynamics, Incoterms /liliFamiliarity with Sales KPIs and consistent sales reporting /liliExperience in team coordination and management /li /ulpCapability of team building and engagement /ppbr/ppVALUES AND PERSONAL QUALIETIES /ppOur Mission /pulliWe keep people and their environment safe, through wireless and digital embedded systems. /li /ulpOur Purpose /pulliShaping a safer world through innovation. /li /ulpOur Values /pulliStay close to the customer /liliThink digital /liliAct transparently /liliBe accountable /liliBe bold and own it /li /ulpConsidering our Mission and Values, we expect the candidate to be: /pulliAccountable and committed to specific deliverables /liliAble to engage with colleagues and customers in a positive manner /liliSerious, punctual, accurate and precise /liliAnalytical and solution-oriented /liliOpen minded and comfortable in a multicultural environment /liliCapable of leadership in the team to grow engagement /li /ul