LocationsIT - Sesto Calendetime typeFull timeposted onPosted 2 Days Agotime left to applyEnd Date: October 31, 2025 (6 days left to apply)job requisition idR0021059Job Description:Main activitiesProvide Engineering Support Services, answering to Customer technical queries related to malfunctioning, aircraft maintenance and operations, including fault investigation, in coordination with the other Product Support Engineering (PSE) and Engineering functions, to the achievement of the reliability and the availability targets required by the marketAct as single point of contact for technical issues resolution towards Customers / Operators / Service Centers / LH Aircraft Maintenance Operations (Base Maintenance and Field Service)Create dedicated maintenance procedures and support to validation in cooperation with the relevant PSE function (service bulletins, maintenance manual, etc.)Collect and manage the Occurrence Reports from in-service fleetCollect Product Quality issues and report them to Industrial Operations - Operative QualitySupport accident and serious incidents investigations under the coordination of relevant Airworthiness functionsBased on feedback and data collected from Customers, launch relevant recovery / improvement initiatives at Product level, coordinated by other PSE functionsMonitor Engineering Support Services performance (service level to Customers), transferring the needed input within the PSE to ensure a comprehensive reporting and KPI monitoringProvide to Engineering Services Improvement function the requirements of new digital services to be introduced in LH portfolio and support their developmentSkillsESSENTIAL KNOWLEDGE & EXPERIENCEMaster's degree in Aerospace EngineeringPrevious experience in the Aeronautical sector (preferably operating in Engineering or Maintenance or Production or Training areas) is a plus.Basic knowledge of Aviation regulations (EASA, FAA …)TECHNICAL AND IT SKILLSMS Office suite (Excel, PowerPoint, Word, Access),SAPVisual Basic is a plusENOVIA is a plusCATIA V5 is a plusLANGUAGESFluent Italian (both spoken and written)Fluent English (both spoken and written)A third languages (fluent both spoken and written) is a plusSOFT SKILLSGood presentation skills, multi-cultural awareness and availability to travel for short/mid business tripProactivity, self-motivation and continuous improvement mind-setOrganizational and analytical skillsStrong orientation to work in teamAbility to eliminate obstacles through creative and adaptive approachesAbility to work under high demanding/stressing environmentsAbility to manage time and to handle multi-tasks and priorities in time critical situationsAbility to build collaborative working relationshipsAbility to communicate professionally in written responses to e-mails and in reportsSeniority:Primary Location:IT - Sesto CalendeAdditional Locations:Contract Type:PermanentHybrid Working: