PpAre you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you’ll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary! /p h3Customer Quality Manager /h3 pCountry/Region: IT /p pLocation: Candiolo, Turin, IT, 10060 /p h3About the team /h3 pWe are seeking a highly qualified Customer Quality Manager to lead the entire Customer Quality area. The selected candidate will be responsible for ensuring customer satisfaction through the maintenance and continuous improvement of quality standards. /p pbWhat you can expect as Cutomer Quality Manager: /b /p ul liManage and oversee all customer quality-related activities, ensuring compliance with company standards and customer expectations. /li liImplement and maintain APQP (Advanced Product Quality Planning), FMEA (Failure Mode and Effects Analysis), and Control Plan processes. /li liWork closely with customers to identify and resolve quality issues, ensuring effective and timely communication. /li liDevelop and maintain strong, trust-based relationships with customers, serving as the main point of contact for all quality-related matters. /li liPrepare detailed reports and present findings to senior management. /li liCoordinate with other departments to ensure customer requirements are fully met. /li liTrain and lead the customer quality team, promoting a collaborative and quality-focused work environment. /li /ul pbYour Profile as Cutomer Quality Manager: /b /p ul liDegree in Engineering or a related field. /li liPrevious experience in a similar role, preferably in an industrial setting. /li liGreen Belt Six Sigma certification or higher. /li liIn-depth knowledge of APQP, FMEA, and Control Plans. /li liExcellent leadership and communication skills. /li liStrong interpersonal skills and the ability to build trusted relationships with customers. /li liFluent written and spoken English; knowledge of German is considered a plus. /li liStrong quality orientation and attention to detail. /li /ul pBe part of our ZF team as Customer Quality Manager and apply now! /p pContact /p h3What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company? /h3 pAt ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility. /p /p #J-18808-Ljbffr