Adecco Italia - Customer Experience Specialist Location: Cremona, Italy Adecco Italia is seeking a Customer Experience Specialist for one of the leading international operators in the regulated gaming sector active in Italy. Responsibilities: Manage affiliated points of sale (tobacconists, bars, betting shops); Explain the app-based service to potential customers; Support customers in downloading and registering on the app; Assist with the first game to access bonuses. Requirements: Previous experience in promoting services or products; Excellent communication and interpersonal skills; Customer-oriented with problem-solving abilities; Flexibility and availability to work shifts from Monday to Saturday; Knowledge of IT tools, especially mobile apps. What We Offer: Fixed-term contract of 66 months with prospects for long-term employment; Level V of the CCNL Commerce with 14 monthly payments; Full-time 40 hours/week on shifts from Monday to Saturday; Performance-based incentives; Meal vouchers worth €8; Initial and ongoing training; We provide a stimulating and dynamic work environment where you can apply your skills and grow professionally. The workplace is within 25 km of your residence. Expected start date: 30/06/2025. Additional Information: Category: Commercial/Sales Location: Alessandria, Italy Driving license: Category B Transport: Car Availability: Full Time Applicants are invited to read the privacy policy in accordance with Legislative Decrees 198/2006, 215/2003, and 216/2003, available on the application page. Please be aware of potential scam alerts and consult our tips on phishing on adecco.it. Adecco Italia S.p.A. (Aut. Min. Prot. N.1100-SG del 26.11.2004) J-18808-Ljbffr