The Sales Assistant supports the store team by providing excellent customer service, maintaining store standards, and assisting in achieving sales targets. This role involves helping customers find products, processing transactions, and ensuring a positive shopping experience.
Key Responsibilities:
1. Customer Service
- Greet and assist customers in a friendly and professional manner.
- Provide product knowledge and recommendations to meet customer needs.
- Handle customer inquiries, complaints, and returns efficiently.
- Maintain a positive and welcoming store atmosphere.
2. Sales Support
- Actively promote sales, offers, and loyalty programs.
- Assist in achieving individual and store sales goals.
- Support the visual presentation of merchandise to maximize sales opportunities.
3. Store Operations
- Operate the cash register and handle transactions accurately.
- Replenish stock, manage inventory, and ensure product displays are neat and organized.
- Follow company policies on cash handling, security, and loss prevention.
- Maintain cleanliness and organization throughout the store.
4. Teamwork & Communication
- Work collaboratively with colleagues and management to achieve daily objectives.
- Communicate customer feedback and stock issues to the Store Manager or Supervisor.
- Participate in team meetings and training sessions.
Qualifications:
- High school diploma or equivalent
- Retail experience preferred.
- Strong communication and interpersonal skills.
- Enthusiastic, reliable, and customer-focused.
- Flexibility to work weekends, holidays, and varying shifts.