The Information Technology Systems Manager reports to the Head of Information and Communication Technology Unit and is responsible for installing, maintaining and monitoring all
activities and functions of the network and resources. Evaluate the needs of the company and
provide new IT solutions and processes, plan and analyze resources and costs related to hardware and software supplies for the OPIS information system and manage domains, accounts and related issues. He is also responsible for supervising the activities of the IT Systems Architect and Services Desk Operator.
What you'll be doing:
* Assess the needs of the company and provide new IT solutions and processes;
* Plan and analyze resources and costs related to hardware and software supplies for the OPIS
* information system;
* Manage domains, accounts and issues related to them;
* Plan and ensure proper backup;
* Install, maintain and monitor all the activities and functionalities of the network and resources;
* Ensure that all installed software is licensed and has maintenance/assistance contracts;
* Support contract negotiations to provide the service level required, establishing problem
* resolution procedures;
* Ensure the security of data against internal and external threats;
* Train on specific aspects of the information system;
* Maintain all documentation regarding the information system;
* Is responsible for new projects, maintenance of existing systems, operations of systems;
* Diagnose and solve problems (e.g. poor performance) and faults (e.g. system failure) occurring during operations, ensuring that account is provided with agreed levels of service and that
* needs for quality, security, availability and safety are met;
* Discuss with the Head of ICT and the ITSA the system changes, the impact on the infrastructure
* and critical problems;
* Evaluate design enhancements, capacity changes, contingency and recovery arrangements as required being aware of operational requirements especially in terms of service levels, network availability, response times, security and repair times;
* Review costs against external providers, new developments and new services, initiating proposals
* to change network design where appropriate cost reductions and benefits can be achieved;
* Obtain and evaluate proposals from suppliers of equipment, software, and other network service
* providers;
* Can be involved in all aspects related to the ICT Systems during audits and inspections;
* System Administrator
What you have:
* High School diploma in information technology or scientific fields;
* At least 3 years of work experience, not necessarily in the same role;
* In depth knowledge of the installation, configuration and maintenance of Microsoft Windows;
* Knowledge of networking issues;
* Experience in managing network services such as mail server, web server, domain, Active Directory, Firewall, Router and backup;
* English Fluent;
* Planning and organizational skills;
* Leadership and communication skills;
* Result-oriented;
* Team-working oriented.
What we offer:
We offer a competitive salary, bonuses, and other benefits together with the opportunity to develop your professional career with an expanding and growing international company.
Please read the information notice on the processing of personal data in the candidates’ information section of our company website.
Who we are:
OPIS is an International CRO with 25 years of experience in conducting Phase I-IV, non-interventional and medical devices studies on an international level. We always offer state-of-the-art information technology solutions and innovative approaches to the increasing complexity and variety of projects.
OPIS extensive expertise covers all phases of drug-related trials, taking care of the Sponsor beyond the therapeutic area, offering also accurate clinical investigations for medical and diagnostic devices. With Global Clinical Research Locations all over the world, OPIS offers a full range of integrated clinical research services as scientific advice, medical writing, trial start-up, monitoring, study management, data management, statistics, pharmacovigilance, medical monitoring, electronic data capture as well as quality assurance and training.