PpJoin DACHSER FERCAM Italy – Where expertise, innovation, and international vision meet. /p pDACHSER FERCAM Italy is a joint venture established in 2023 from the strategic union of two leading companies in the logistics sector: DACHSER and FERCAM. This solid collaboration, built on over 20 years of partnership, now gives rise to an ambitious project to strengthen and innovate groupage and logistics services in Italy and Europe. /p pFor our Distribution Department at our Reggio Emilia Branch, we are currently looking for a /p h3Customer Service Specialist – Distribution /h3 h3KEY RESPONSIBILITIES /h3 pResolve customer issues and complaints efficiently while ensuring customer satisfaction, collaborate with other departments to address customer needs and improve processes, coordinate tasks with the logistics team to track shipments and resolve any delivery issues that may arise. /p h3BASIC REQUIREMENTS /h3 ul liHigh school diploma or equivalent /li liAny previous experience in customer service or similar role is considered a plus /li liProficiency in Microsoft Office /li liAdvanced proficiency in English (B2 or C1 level) /li /ul h3SOFT SKILLS /h3 ul liReliability /li liTeamworking /li liNegotiating /li liCustomer Orientation /li liProblem Solving /li /ul h3WHAT WE OFFER /h3 ul liProfessional career in a fast-growing international company /li liContinuous training thanks to the extensive catalogue of courses for technical and soft skills /li liFree access to numerous agreements to purchase products, services, and trips at very competitive prices /li liFree expert support for your income tax declarations /li liUp to 50% reimbursement of any expenses related to your personal sports activities (e.g. gym) /li liAccess to Sanilog, a complimentary health insurance fund for employees in the logistics and delivery sectors /li /ul pThis announcement is open to all genders in compliance with laws 903 / 77 and 125 / 91 and to individuals of all ages and nationalities, in accordance witth legislative decrees 215 / 03 and 216 / 03. /p h3WHAT DOES IT MEAN TO WORK WITH US? /h3 pIt means contributing to an excellent logistics model, founded on shared values such as trust, operational precision, and sustainable development. Join a dynamic and international environment where experience and know-how come together to create new opportunities for professional and personal growth. /p /p #J-18808-Ljbffr