Ph3Experteer Overview /h3pIn this role you support and coordinate IT Operations and Service Delivery across the EMEA region, collaborating with local and global IT teams, suppliers, and partners. You drive regional projects, ensure timely delivery, and optimize processes to raise service quality. You will balance operational execution with project delivery while engaging stakeholders across multiple countries. This position offers exposure to global IT initiatives in a dynamic, international environment with opportunities to influence IT service stability and continuous improvement. /ph3Responsibilities /h3ulliSupport and coordinate regional IT Operations and Service Delivery across EMEA sites /liliCollaborate with local and global IT teams to implement standardized IT solutions for business projects /liliManage project scope, requirements, timeline, budget, and benefits per the change framework /liliLead regional IT projects, deployments, and implementations /liliOnboard projects and align technical scope with stakeholder expectations /liliMonitor project execution, identify risks and drive mitigation actions /liliOptimize process performance to improve efficiency and effectiveness /liliGather requirements from internal/external stakeholders to ensure timely delivery /liliEnsure high-quality and timely IT services and project delivery /liliCollaborate with Global IT teams, suppliers, and IT partners for stable service delivery /liliMonitor IT operations performance across EMEA and coordinate incident resolution and escalations /liliProvide regular reporting and maintain documentation in global systems /li /ulh3Responsabilità /h3ulliBachelor's degree in IT or related field with 4+ years in IT projects, IT Operations or Service Delivery /liliAt least 3 years of IT Operations experience /liliBroad IT knowledge across infrastructure, operations, service delivery or regional IT support /liliExperience in servers, networking, end-user services, or factory IT (plus) /liliGood understanding of Windows servers and network standards /liliAbility to work independently in international, cross-functional environments /liliStrong stakeholder management, communication, and influencing skills /liliProven track record delivering projects on time and within budget /liliFluency in English and Italian; additional languages are a plus /liliStrong reporting and documentation skills /li /ulh3Requisiti fondamentali /h3ullilocal benefits /liliup-to-date work tools /lililearning opportunities /liliinternational work environment /li /ul /p #J-18808-Ljbffr