Job Summary
The People & Culture Assistant Manager supports the effective delivery of Human Resources and employee experience initiatives. This role plays a key part in fostering a positive workplace culture, ensuring compliance with HR standards, and supporting the hotel’s mission to provide exceptional hospitality. The ideal candidate is proactive, detail-oriented, and committed to creating an engaging and supportive environment for all team members.
Key Responsibilities
Recruitment & Onboarding
* Responsible of full life-cycle recruitment process, from job-posting to on-boarding process.
* Coordinate onboarding and induction activities to ensure a smooth integration of new employees into the hotel.
* Maintain accurate employee records and ensure documentation is compliant with internal standards and local regulations.
Employee Relations & Culture
* Foster a positive and inclusive workplace culture aligned with the values of the Hotel.
* Support employee engagement initiatives, recognition programs, and internal communication.
Training & Development
* Assist in organizing training sessions, workshops, and development programs.
* Monitor training compliance and maintain training records in collaboration with P&C Manager and L&D Director.
* Help identify performance improvement needs and training solutions.
* Identify opportunities for staff development to enhance service excellence.
HR Administration
* Manage daily HR administrative tasks.
* Assist in tracking probation periods.
* Support payroll preparation.
* Ensure compliance with labor laws, hotel policies, and safety standards.
Qualifications & Skills
* Bachelor’s degree in human resources, or related field.
* At least 3-5 years of experience in HR or People & Culture roles, within the hospitality sector.
* Hold recognized HR certifications (such as CIPD, SHRM, etc.) represent a strong plus.
* Fluent level of English is requested; knowledge of any other language is an asset.
* Proficiency in HR software and MS Office Suite.
* HR Admin skills are preferable.
* Excellent organizational abilities and attention to detail.
* Ability to handle confidential information with professionalism and discretion.
* Strong problem-solving skills and a service-oriented mindset.
What We Offer
* A dynamic and supportive work environment in a luxury hospitality setting.
* Opportunities for professional growth and development.
* Competitive compensation and employee benefits.
* The chance to contribute to a team committed to excellence and authentic guest experiences.