Purpose of Position: Manage Salesforce CRM Salesforce CRM development and implementation Description of Main Activities / Responsabilities: - Manage and administer Salesforce environment, including configuration, integration, and customization - Manage user requests - Application support for End Users - Contribute to the development and implementation of IT projects to meet business demands Professional and Personal Skills: - PROFESSIONAL SKILLS: - Salesforce Admin Skill: Salesforce Visibility & Sharing Model Report & Dashboard Tableau CRM (Nice to Have) - Ability to process analysis - Understanding AS-IS processes and TO-BE design - Ability to operate with business complexity - Understanding of business strategies - Salesforce platform-specific knowledge including Admin and standard CRM processes, Service and Sales - Ability to navigate the Salesforce platform for testing - LANGUAGE SKILLS: - Fluent English (written and spoken) - COMPUTER SKILLS: - Office 365 - Salesforce - EXPERIENCE: - 5 years of experience in Saleforce - CERTIFICATIONS: - Salesforce Administrator - Salesforce Associate (Nice to Have) - Salesforce Platform App Builder (Nice to Have) - SOFT SKILLS: - Analytical skills - Organizational skills - Strong motivation - Teamworking - Problem solving - Respect - Transparency