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Account delivery manager

Roma
Neurons Lab
Delivery manager
Pubblicato il 14 gennaio
Descrizione

PpbAccount Delivery Manager /b at Neurons Lab /p pObjective: To drive exceptional client outcomes and sustainable account growth by delivering world‑class AI transformation projects while building strategic partnerships that generate significant expansion revenue and position Neurons Lab as the premier AI enablement partner for Financial Services organizations. /p h3Key Responsibilities /h3 ul liAccount Growth Client Success ul liDrive Expansion Revenue: Generate a minimum of 2 expansion opportunities per account per quarter through strategic relationship building and consultative selling. /li liExecutive Relationship Management: Build and maintain C‑suite relationships, conducting monthly business reviews and positioning as an AI transformation advisor. /li liAccount Strategy: Develop comprehensive account plans for 3–5 client portfolios, including quarterly strategic reviews and competitive positioning. /li /ul /li liProject Delivery Excellence ul liEnd‑to‑End Project Leadership: Own complete project lifecycle ensuring delivery of business outcomes while maintaining 4.0 Customer Satisfaction Index. /li liCross‑Functional Team Management: Lead AI engineers, architects, and specialists through project delivery with clear resource allocation and performance optimization. /li liRisk Quality Management: Proactively identify and mitigate project risks while implementing measurable success criteria and ROI tracking. /li /ul /li liStrategic Business Impact ul liValue Demonstration: Create compelling ROI calculations, success stories, and business value presentations that drive client retention and expansion. /li liMarket Intelligence: Gather competitive insights and industry trends to inform product development and business strategy. /li liProcess Innovation: Contribute to delivery methodology improvements and build reusable assets for future projects. /li /ul /li /ul h3Capabilities /h3 ul liLeadership – Ability to lead cross‑functional teams and drive results. /li liCommunication – Exceptional verbal and written communication skills. /li liRisk Management – Proactive identification and mitigation of project risks. /li liFast Decision Making – Rapid response to changing client needs and market conditions. /li liOwnership – Complete accountability for account outcomes and client success. /li liConflict Management – Skilled in resolving stakeholder conflicts and alignment issues. /li liInnovative Thinking – Continuously identify AI transformation opportunities. /li liAI/ML Awareness – Strong understanding of AI technologies and business applications. /li liProject Management Methodologies – Expert in Agile, Scrum, and delivery frameworks. /li liAdvanced English – Fluent communication with global clients and stakeholders. /li liFinancial Services Knowledge – Deep understanding of the FSI industry and regulatory requirements. /li /ul h3Experience /h3 ul liAccount/Project Management (5+ years) – Proven track record in managing complex client relationships and project delivery. /li liBusiness Development Experience (2+ years) – Demonstrated success in identifying and closing expansion opportunities. /li liAI/ML/Data Science Delivery Experience (3+ years) – Experience delivering AI and machine learning projects with measurable business impact. /li liFinancial Services Industry Experience (2+ years preferred) – Understanding of banking, insurance, or capital markets operations and challenges. /li /ul h3Seniority level /h3 pMid‑Senior level /p h3Employment type /h3 pFull‑time /p h3Job function /h3 pManagement and Manufacturing /p h3Industries /h3 pIT Services and IT Consulting /p /p #J-18808-Ljbffr

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