Additional Information
Job Number
Job Category Housekeeping & Laundry
Location The Gritti Palace a Luxury Collection Hotel Venice, Campo Santa Maria del Giglio 2467, Venice, Italy, Italy, 30124VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Housekeeping Supervisor.
It is a permanent, full-time role (40-hour working week made of 8 hours per 5 days and 2 days off).
This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style.
The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven.
The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival.
What We Offer
Professional career progression at international level in 9000 Marriott hotels
Learning and development opportunities online, on the job and in-class
Discounts on hotel rooms, gift shop items, food and beverage
Encouraging management & Team-spirited colleagues
Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program
Canteen service and uniform
What You'll Do
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards.
Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
Assist Housekeeping management in managing daily activities.
Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
Document and resolve issues with discrepant rooms with the Front Desk.
Prepare, distribute, and communicate changes in assignment sheets/workboards. Communicate issues to next shift.
Complete required paperwork.
Assist management in training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
Follow all company and safety and security policies and procedures;
Report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information; protect company assets.
Support all co-workers and treat them with dignity and respect.
Support team to reach common goals.
Comply with quality assurance expectations and standards.
Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by the Housekeeper Manager.
Follow Standard Operating Procedures and the brand guidelines
What We're Looking For
You must possess the legal right to work in Italy. Valid work permit for full time role (40 hours/week).
At least intermediate Italian and English
Previous housekeeping supervisory experience is a big plus
Understanding of rooms operations and luxury hospitality
Ideally, technical knowledge of Opera
Reliability, Motivation, attention to details
Strong passion for luxury housekeeping standards and procedures
In Marriott International ci impegniamo a essere un datore di lavoro con pari opportunità, ad accogliere tutti e a favorire l'accesso alle possibilità.
Promuoviamo attivamente un ambiente in cui le esperienze pregresse di ogni nostro dipendente vengono valorizzate e celebrate. La nostra più grande forza risiede nel ricco mix di cultura, talento e competenze dei nostri dipendenti.
Ci impegniamo a non discriminare su qualsiasi base protetta, tra cui la disabilità, lo status di veterano o altre basi protette dalla legge.
The Luxury Collection Hotels & Resorts, con oltre 120 proprietà in più di 35 Paesi, offre la promessa di esperienze autentiche che creano ricordi duraturi e preziosi.
Con oltre 100 anni di esperienza iniziata nel 1906 con il marchio italiano CIGA, una collezione delle proprietà più celebri e iconiche d'Europa, il brand vanta una solida base su cui si fonda la nostra continua evoluzione, volta a superare i desideri dei viaggiatori amanti del lusso.
Da palazzi leggendari e rifugi appartati a edifici moderni classici e senza tempo, ogni hotel e resort di lusso è un'espressione unica e preziosa del luogo in cui si trova, un portale che svela il fascino e i tesori culturali del luogo di destinazione.
Se apprezzi la narrazione evocativa, hai un forte interesse e una passione per il patrimonio della località e desideri offrire un'ospitalità sincera, personalizzata e che anticipa le esigenze, ti invitiamo a unirti al nostro viaggio.
Entrando a far parte di The Luxury Collection ti unirai a un portfolio di brand con Marriott International.
Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.