Ph3Seasonal Client Advisor – Taormina, Sea Resort /h3 pWe are seeking seasonal Client Advisors to join our team in Taormina for the Sea Resort. The bClient Advisor /b represents the Company with clients in our boutique. He/She is a professional in the sales of luxury goods and is responsible for the satisfaction and loyalty of every customer. He/She cooperates for reaching the qualitative and quantitative goals set in their store. /p h3Job Responsibilities /h3 ul liIs polyvalent, constantly operating to serve the store, with the aim of achieving the highest customer satisfaction. /li liIs aligned to the style and to the Brand qualitative standards during the whole sales process and after-sales /li liCooperates with colleagues in order to create a positive environment and pays attention to performance level /li liReceives and displays the products according to procedures /li liConstantly maintains a tidy working place according to the Company guidelines /li /ul h3Sales /h3 ul liIs responsible for the sales process following the Company standards /li liProvides and maintains a high level of customer service /li liManages commercial relations with clients in order to ensure the highest level of satisfaction. /li /ul h3Client management CRM /h3 ul liEnsures the after-sales service with the same level of efficiency and care, in order to maintain the clients satisfaction and loyalty with the aim of promoting the Brand image /li liManages claims with supervisor support /li liTurns every touchpoint with customers into a positive situation, always promoting Brand image /li liCommunicates to the Management the collected information regarding clients /li liExecutes the follow up of clients’ requests /li /ul h3Product Visual /h3 ul liParticipates to product presentations /li liDeeply knows all products of his/her category and is updated on all the product categories in store /li liEnsures the appropriate care of the store /li /ul h3Profile /h3 ul liExperience as Client Advisor in a luxury boutique /li liAlignment with Loro Piana brand and products /li liStrong luxury touch and approach /li liExcellent interpersonal and relationship building skills /li liStrong clientelling skills /li /ul /p #J-18808-Ljbffr