Overview
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This position is based at our Luxembourg headquarters and requires regular office presence. The EIB offers you the opportunity to live and work in a truly international and multi-cultural environment. We also offer relocation support. This is a full‐time position at grade 5, for which the EIB offers a permanent contract.
Purpose
You will lead and structure complex business analysis activities to implement and maintain critical software solutions. The role involves providing expertise in business requirements analysis, including data‐driven insights, process analysis, solution design and software configuration to meet the organization's digitalization, technology security and regulatory needs.
Operating Network
You will report to the Head of Unit (HoU). You will be in contact with other colleagues in FI (Finance Directorate) and other directorates for business aspects, while you will cooperate closely with the other units of the FI-PRO Back‐Office Divisions and with GIS on technical aspects. Regular telework is allowed if the Bank's telework policy and the Minimum Presence Required rules applicable for FI PRO teams are respected.
Accountabilities
Business Projects
Act as a Business Analyst on complex business or IT projects in the Lending, Treasury, or Borrowings area (e.g. new product implementation, new functionality introduction, new application, package upgrades, etc.).
Collaborate in workshops/discussions to understand the project goals, workflows, complex business needs, gaps and opportunities within the assigned business area.
Review the technical and transactional documentation related to the approved solution before implementation.
Advise project stakeholders on solution feasibility, risks and implementation trade‐offs.
Report on a regular basis the status of the FI‐PRO applications' developments to the HoU.
Provide Support and Ensure Maintenance and Development of Systems
Provide first‐level user support: analyse requests, identify workarounds, give specific advice and follow up on resolutions.
Identify recurring issues and propose structural improvements to processes, data flows and reporting.
Gather user requirements for maintenance and developments, follow up on implementations.
Execute User Acceptance Test (UAT) plans to ensure that business requirements and functional specifications are implemented properly and meet objectives (e.g. review and definition of rules, reports and activities).
Provide status updates to senior management on development.
Collaborate in the organization of training sessions when required.
Contact Point
Act as the contact point and represent FI‐PRO in working groups and transversal initiatives related to the applications under the unit's remit.
Participate and collaborate in new product and bank‐wide initiatives that impact FI‐PRO. Define solutions that meet the requirements of the services and cover the business needs.
Streamline communications with IT and software vendors for problem resolution.
Qualifications
University degree (minimum equivalent to a Bachelor) preferably in information technology, mathematics or finance.
Minimum five years of relevant professional experience in the financial sector, a business consulting firm, or as a solidly proven Business Analyst.
Proven experience in data visualization tools (ideally two years or more), particularly Power BI, including designing business‐facing dashboards, defining semantic data models and translating business requirements into visual insights.
Good knowledge of financial instruments, systems and processes related to Back‐Offices (Borrowings and/or Treasury and/or Lending).
Good understanding of payment market standards including the latest ISO 20022 standards.
Experience with payment and reconciliation software such as ION Wallstreet D&C, SWIFT Alliance Access, Accurate NXG or similar platforms.
Good presentation and communication skills.
Good coordination skills.
Strong proficiency in Microsoft Office 365.
Experience in IT projects involving business rules automation and IT algorithm implementation, including understanding of conditions, loops and parsing, would be an advantage.
Experience in project management would be considered an advantage.
Knowledge of a financial back‐office software such as ION Wallstreet TRM – CLM or similar would be an advantage.
Proficiency in Microsoft Power Platform would be an advantage.
Excellent knowledge of English and/or French, with a good command of the other. Knowledge of other EU languages would be an advantage.
Competencies & Culture
We hire and value talent with unique characteristics, creating a work environment where they can be themselves. Diversity, Equity and Inclusion are core values. All suitably qualified and eligible candidates are encouraged to apply regardless of gender identity or expression, age, racial, ethnic, cultural background, religion, beliefs, sexual orientation, disability or neurodiversity.
If you require reasonable accommodation during the recruitment process due to a disability, neurodivergence or a chronic health condition, please contact the EIB Recruitment team at By applying for this position, you acknowledge the importance of maintaining the security and integrity of EIB Group information. xrdztoy Upon selection you agree to comply with all measures, policies and controls in the EIB Group that prevent unauthorised disclosure of any information or damage to the EIB Group reputation.
Deadline for applications: 6th May 2026