PIT ASSISTANT INTERN – ABOUT THE ROLE /ppOfficina Stellare is a leading player in the production of opto-mechanical systems, focusing on the implementation of innovative mechanical solutions. The IT ASSISTANT will be part of the IT team and will be responsible for providing first-level technical support to internal users, ensuring timely resolution of common hardware, software, and network issues. /ppWe are seeking candidates with a positive and proactive mindset, who are solution-oriented and focused on effective problem solving. /ppWHAT YOU'LL GET TO DO /pulliManage support requests via ticketing system, phone, or email; /liliDiagnose and resolve issues related to PCs, printers, peripherals, basic software, and company applications; /liliAssist in the setup and maintenance of workstations (Windows, Office 365, etc.); /liliInstall and update software and drivers; /liliEscalate complex issues to second-level support; /liliDocument activities and update operational procedures. /li /ulpYOU'LL BRING THESE QUALIFICATIONS FOR AN IT ASSISTANT INTERN /pulliTechnical diploma (preferably in IT) or equivalent qualification; /liliBasic knowledge of Windows operating systems and Microsoft Office suite; /liliGood communication skills and customer-oriented approach; /liliProblem-solving attitude; /liliPrecision and reliability; /liliActive listening and effective communication. /li /ulpADDITIONAL INFORMATION /pulliLocation: Sarcedo, Vicenza (Italy); /liliWorking time: Full-time – on-site; /liliContract: Internship; /liliBenefits: Company gym, canteen. /li /ul