Job ID: 3076281 | Amazon Data Services, Inc.
Application deadline: Nov 21, 2025. Are you passionate about improving the quality of business operations? Do you thrive in a fast‑paced environment in which you have the opportunity to influence change? Would you like to enable change that drives operational efficiency and optimizes organizational productivity?
Amazon is looking for a Program Manager with a strong delivery record and proven program‑management experience to own strategic, tactical, and cross‑functional programs in Data Center Operations. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to management on status, risks, and process changes. Cross‑team coordination, project management, and executive presentation skills are essential. The ideal candidate will leverage extensive program‑management experience, deep analytical capabilities, and a keen sense of innovation to lead programs from conception to completion.
Key Job Responsibilities
* Manage and oversee various cross‑functional programs, ensuring successful delivery.
* Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.
* Navigate and resolve ambiguities in business scenarios, applying creative problem‑solving skills.
* Foster collaboration to optimize resource allocation and project success.
* Bridge gaps in team dynamics, processes, and systems, preventing common program pitfalls.
* Identify and mitigate risks, preventing them from escalating into major issues.
* Regularly communicate with managers, business leaders, and other stakeholders to support key business initiatives.
* Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.
About the Team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply‑chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Basic Qualifications
* 3+ years of program or project management experience, defining and implementing process improvement initiatives using data and metrics.
* Advanced Excel skills (Pivot Tables, VLOOKUPs), SQL, LLMs, and Tableau.
* Experience using data and metrics to determine and drive improvements; cross‑functional collaboration with tech and non‑tech teams.
Preferred Qualifications
* 3+ years of driving end‑to‑end delivery and communicating results to leadership.
* 3+ years of driving process improvements.
* Experience in stakeholder management.
* Experience building processes, project management, and schedules.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
Base pay range: Colorado $109,700 – $183,300 annually / hourly; National $98,700 – $210,800 annually / hourly. For salaried roles, the Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, supplemental life plans, EAP, Mental Health Support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage), 401(k) matching, paid time off, and parental leave.
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