PsectionpLoacker is looking for an enthusiastic manager, committed to customer satisfaction, people lead and with passion for improvements.br/br/You are responsible for the development, continuous improvement and delivery of a high standard of customer sales support, together with the team, which cares about our international partners worldwide. /ppstrongYour Tasks /strong /pulliEmpower and Engage the Customer Sales Support team (9 people) /liliResponsible for delivering excellent services /liliResponsible for relationship management with international distribution partners /liliStrategic development of process and technology, to deliver key service outcomes, proactive driver for change and digitalization /liliFinalize automation of order to cash operations and activate inside sales team /liliExecution, support and implementation of long-term projects /liliEnsure transparent and efficient flow of information between external and internal customers /liliIdentification and lead of continuous improvement projects /liliClose collaboration with internal and external stakeholders /li /ulpstrongYour profile /strong /pulliIdeally 5-10 years of professional experience in customer service /liliLeadership, management skills, enthusiasm and positive thinking /liliHands on mentality, high and tenacious goal- and output-orientation /liliExcellent analytical and problem-solving skills /liliStrong organizational skills, ability to prioritize and strong attention to detail /liliExcellent communication, negotiation as well as networking skills /liliExperience in international business environment with the capability of handling different cultures /liliAbility to collaborate at all levels of the organization and across other functional areas /liliComputer skills including MS Office programs, SAP, CRM (preferred Dynamics), document management (SharePoint) and BI /liliLanguage skills: Fluent English is a must, German or Italian nice to have /li /ulpstrongWhat we offer /strong /pulliExciting role with a wide range of tasks and responsibilities /liliHighly motivated team /liliStructured onboarding plan that enables our new employees to join the company quickly and successfully /liliFun at work, a friendly, collegial relationship at eye level, as well as the commitment to common goals /liliA family-owned, international company that cares about people and planet /liliWork location in Bolzano with opportunities for home office /li /ulpstrongLocation: /strong Bozen/Bolzano /ppDoes this sound like you? If so, we look forward to receiving your online application strongin English. /strong /p /sectionh3What awaits you /h3sectionullipInternational and family owned company /p /lilipProfessional and Personal development supported by a dedicated platform /p /lilipJob-specific, structured and detailed onboarding phase /p /lilipCompany restaurant with wholesome and healthy cuisine /p /lilipFlexible working hours and home office opportunity (if the job allows that) /p /lilipAnd a whole lot of crispy wafers... /p /li /ul /sectionsectionpGoodness is a choice /p /section /p #J-18808-Ljbffr