Reevo Spa We are a Cloud & Cybersecurity Provider, our focus is to provide medium-sized and large companies with Cloud services at the highest level of reliability and performance, integrated with Cybersecurity solutions that protect their data and applications. We are looking for a curious and proactive colleague to join our Team as PROCESS ANALYST & TECHNICAL WRITER INTERN. This internship offers a unique opportunity to gain hands-on experience in process mapping and designing within the digital transformation of the company, technical documentation and analytical thinking through cross-functional collaboration within a dynamic and innovative IT services environment. The internship will include the following activities: - Join meetings with technical and business teams to understand and streamline processes and gather insights for improving documentation; - Work closely with technical experts to collect, organize, and simplify information about our Cloud and Cybersecurity services; - Support the creation and updating of process and technical documentation, using AI tools, to make information clear, accurate, and easy to use; - Analyze workflows and processes to spot inefficiencies, suggest improvements, and contribute to a culture of continuous improvement; - Help prepare technical product sheets, internal presentations, and knowledge-sharing materials for the team and stakeholders; - Collaborate across teams to ensure documentation and processes are consistent, practical, and aligned with company standards. The ideal candidate meets the following requirements: Hard Skills: - Master's Degree in Engineering/management engineering or related field; - Interest in process mapping, workflow analysis, or business process documentation; - Ability to create clear, concise, and accurate documentation; - Capability to structure information logically for readability and consistency; - Proficiency in Microsoft Office is mandatory, knowledge of Visio, MS365 and AI tools is a plus. Language Skills: - Good command of Italian and English, both written and spoken is mandatory; - Good command of French and/or Spanish is a plus. Soft Skills: - Proactivity and willingness to learn; - Analytical and problem-solving skills to evaluate processes and identify improvement opportunities; - Attention to details; - Teamwork and collaboration. We offer a 6-month internship in a collaborative, innovative environment and fast-growing company with mentorship and professional development. If you enjoy challenges and actively contribute to company success, we are the right place for you! Workplace: Vimercate (MB), plus smart working. Settore: Informatica Ruolo: IT/Technology Tipo di occupazione: Stage