Manager, field services (latina)

Job Description: The Manager, Field Services manages commissioning, start up and maintenance activities associated with deployed electrolyzer systems.

DUTIES AND RESPONSIBILITIES

- Maintain best in class safety culture for a team of remote field personnel
- Manage a local and/or remote field team through clear goals and objectives
- When required, perform hands‑on field tasks to maintain electrolyzer availability
- Implement Ohmium strategy to maximize electrolyzer performance through strategic and consistent maintenance activities
- Collaborate with other stakeholders to improve performance, reliability and serviceability of electrolyzers
- Suggest improvements in workflows to efficiently manage service level agreements
- Refine electrolyzer commissioning and start up processes to ensure timely availability of hydrogen
- Implement and refine training programs to establish and maintain field personnel proficiencies
- Maintain warehouse and repair centers for centralized storage and refurbishment of spare parts
- Anticipate spare parts and equipment needs to support maintenance requirements
- Create and document field work best practices
- Collaborate with other teams for process and hardware design improvements
- Manage overall budget and forecast for maintenance operations for the assigned site
- Participate in defining new value‑added services to best meet customer needs
- Provide customers with safety, operation and maintenance training program
- Prepare reports covering tasks, risks, opportunities, and milestones
- Act as SPOC for any customer queries
- Own local/customer safety requirements
- Other duties as assigned

LOCATION, TRAVEL AND WORK ENVIRONMENT

Based in Spain/Italy with regular travel and onsite presence (up to 75% first year and up to 50% second year). When not in travel status, work from home.

FORMAL EDUCATION, CERTIFICATIONS, OR EQUIVALENT

Bachelor’s degree in science, technology, engineering required or a combination of education, training, and experience providing equivalent expertise.

COMPETENCIES

- Strong, uncompromising safety mindset
- Fosters diversity and inclusion by promoting a sense of belonging for all people
- Communicates patiently and effectively
- Ability to create positive energy and collaborative team environment
- Capable of being hands‑on in a field environment
- Ability to lead by example, multitask, and delegate
- High level of candor, ability to speak up, and do the right thing
- Excellent customer focus
- Well organized and detail oriented
- Entrepreneurial

WORK EXPERIENCE

- At least 10 years experience in a field service with operations and maintenance responsibility
- At least 5 years of management or leadership experience, with increasing responsibility

Ohmium is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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