Position: Receptionist Location: La Serena Hotel, Forte dei Marmi About Us: La Serena Hotel, located in the beautiful Forte dei Marmi, is a boutique hotel known for its charm, elegance, and personalized guest experiences. We pride ourselves on our dynamic and welcoming atmosphere, offering a unique blend of modern amenities and classic hospitality. Responsibilities: Greet and welcome guests - Handle check-in and check-out procedures - Answer and manage phone calls - Assist guests with inquiries and provide information about the hotel - Manage reservations and update booking systems - Process payments and handle cash transactions - Coordinate with housekeeping and other departments - Maintain a clean and organized reception area Qualifications: Previous experience in a similar role is preferred Excellent communication and customer service skills Proficient in MS Office and hotel management software Ability to speak English and Italian (another language is a plus) Ability to work flexible hours, including weekends and holidays Strong organizational and multitasking abilities - Positive attitude and professional appearance Updated Sample Job Posting Receptionist Wanted at La Serena Hotel La Serena Hotel, located in the beautiful Forte dei Marmi, is looking for a friendly and organized receptionist to join our team. If you have excellent customer service skills and enjoy working in a dynamic environment, we want to hear from you! About Us: La Serena Hotel is a boutique hotel known for its charm, elegance, and personalized guest experiences. We pride ourselves on our dynamic and welcoming atmosphere, offering a unique blend of modern amenities and classic hospitality. Responsibilities: - Greet guests and manage check-in/check-out - Answer phone calls and handle inquiries - Manage reservations and update booking systems - Assist with guest services and coordination Qualifications: - High school diploma or equivalent - Previous receptionist or customer service experience preferred - Strong communication skills and proficiency in MS Office - Ability to speak English and Italian (another language is a plus) - Ability to work flexible hours, including weekends and holidays. Pay: €1,900.00 per month Ability to commute/relocate: - 55042 Forte dei Marmi, LU: Reliably commute or planning to relocate before starting work (preferred) Expected Start Date: 01/05/2025