PJoin to apply for the strongCustomer Success Manager /strong role at strongCommerceClarity /strong /ppJoin to apply for the strongCustomer Success Manager /strong role at strongCommerceClarity /strong /ppstrongCommerceClarity /strong is an AI‑native startup building the orchestration layer for tomorrow’s commerce. Our network of specialized agents already powers assortment, product storytelling, pricing, ads, and marketplace execution for ambitious retailers. Backed by leading founders and investors, we’re a small, high‑trust team redefining the operating system of online retail. /ppstrongWhat’s the Role About? /strong /ppAs a strongCustomer Success Manager /strong you will act as a growth orchestrator, a product co-pilot, and the voice of the customer inside strongCommerceClarity /strong. You will help our customers unlock the full potential of our AI-agents, while directly influencing how we sell, retain, and be and the edge of product innovation /ppWe’re building an AI-native platform that changes how companies manage their ecommerce. To do that, we need someone who can: /pulliTranslate early customer value into long-term growth /liliMake customers feel understood, empowered, and ahead of the curve /li /ulpstrongKey Responsibilities /strong /pulliOwn the end-to-end customer journey: onboarding, adoption, renewal, expansion /liliSystematize success: from first value delivery to scaling across use cases /liliIdentify new opportunities and work with founders on business strategy /liliCollect and synthesize feedback into product development priorities /liliCollaborate closely with product and tech teams to test and roll out new features /li /ulpstrongWho You Are /strong /pulliFull professional fluency in spoken and written English (English is the primary working language) /liliStructured thinking, strong ownership, and excellent clarity in communication, both written and verbal /lili4+ years of experience in consulting, customer success, or account management, ideally within complex or technical SaaS environments /li /ulpPreferred: /pulliFamiliarity with the eCommerce or retail tech ecosystem /liliExperience in early-stage or fast-paced environments /li /ulh3Seniority level /h3ullih3Seniority level /h3Mid-Senior level /li /ulh3Employment type /h3ullih3Employment type /h3Full-time /li /ulh3Job function /h3ullih3Job function /h3Consulting and Business Development /lilih3Industries /h3Software Development /li /ulpReferrals increase your chances of interviewing at CommerceClarity by 2x /ppGet notified about new Customer Success Manager jobs in strongMilan, Lombardy, Italy /strong. /ph3Manager Systems Engineering - High Voltage Isolated Gate Drivers /h3h3New Account Manager Marketplace Leroy Merlin Italy M/F /h3h3Customer Success Manager (CSM) - SAP Academy for Customer Success - Italy (Hybrid) /h3h3Business Consultant Customer Success Consultant /h3pPaderno Dugnano, Lombardy, Italy 17 hours ago /ph3Customer Success Manager, Enterprise (Bilingual - English/Italian) /h3h3Account Manager - Service Sales Business Support, CBU /h3h3Junior Customer Care Specialist Ho.Re.Ca /h3h3Customer Success - Upselling Specialist (Italian Speaking) /h3h3Senior Customer Success Manager, Mulesoft/ API Solutions /h3h3Sales Development Representative - Italy /h3h3Customer Success Manager (CSM) - SAP Academy for Customer Success - Italy (Hybrid) /h3pWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. /p #J-18808-Ljbffr