Overview
The candidate will have the commercial and strategic development responsibility for the Pharma & Life Science sector in the Italian and international markets, consistently aligned with the Company's value proposition. The international development of Italian clients is part of the short-term growth strategy. The candidate will report to the CEO and actively collaborate with the Group's management team, including the international team.
The main workplace is in Milan.
Responsibilities
* Promote and develop the Company's value proposition as a key player in digital transformation in the CX, Digital, and CRM fields by developing the current customer base and acquiring new clients in the Pharma & Life Science sector.
* Support the sale of professional, technological, and operational services in the offering, enhancing the company's references and capabilities in CX consulting, CX Design, CX Technology / AI & RPA, and CX Operation.
* Ensure the governance of services and active projects with constant collaboration and synergy with the Service Lines involved in delivery.
* Contribute to the development of a positioning strategy for the Pharma & Life Science market in Italy and abroad.
* Operate in accordance with the plans and strategies approved by the board, and the company's current policies and procedures.
Requisiti
* Approximately 7 years of experience in business development activities for consulting and tech services in CRM, Digital transformation, and Customer Experience, primarily selling transformative projects.
* Proven experience in the Pharma & Life sector.
* Strong interest in Digital and blending Digital-CRM issues and new technological trends (AI, RPA, Cloud, Design, Marketing automation, Big Data).
* Proven negotiating and selling experience in complex technological services.
* Plus experience in selling BPO services in the Pharma & Life Science world.
* Excellent English proficiency, knowledge of another language is appreciated.
* Excellent communication and relationship skills.
* Strong focus on results and sales.
* Master’s degree in economics, engineering, marketing and communication
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